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Host/ Hostess, Housekeeping- BaseApply Now Apply Later Job ID 583960BR Location Shanghai, Shanghai Municipality, China (Mainland) Business Shanghai Disney Resort Date posted Aug. 09, 2018
Job Summary:Shanghai Disney Resort, the first Disney resort in Mainland China, will be a place where friends and family can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort will include a park designed in the rich tradition of Disneyland theme parks around the world with the uniqueness and beauty of China, two themed hotels, a large retail, dining and entertainment venue and an array of recreation facilities. The resort will be located in Pudong, Shanghai. As we create this magical destination, we’re looking for a variety of world-class professionals including front line Cast Members and an innovative development team to help our plans take shape.
Your responsibilities may include one of the following:
H/H, Housekeeping- Base: Responsible for tight communication and coordination with related departments.
H/H, Housekeeping- Ready Rooms: Responsible for communication with Front Desk and Floor for the guest room assignment.
- Strong communication skills and ability to relay information to leaders and Cast working in the area
- Provide service to Guests and Cast for Housekeeping communications, lost & found service, expediting clean and ready rooms for arriving Guests and oversight of safety and standards
- Must have positive phone etiquette and strong computer skills
- Work and respond to high volume of radio and phone calls to and from Cast Members
- Ability to work with computers and computer systems and utilize Microsoft Office programs to update, maintain reports and information on a daily basis.
- Ability to multi-task and be able to pay attention to small details
- Maintain records of all calls and track service requests to ensure timely response
- Flexible/adaptable (be able to work at variable time, including early morning, late evening, overnight, weekends and holidays)
- Can complete repetitious tasks while maintaining quality
- Ability to provide direction to others for consistent application of lodging standards while maintaining strong attention to detail
- Ability to share and communicate information with exceptional professionalism
- Inform leadership of Guest and Cast concerns
- Use of hands: Constantly.Constant use of repetitive wrist motions. Uses repetitive motion for typing and using radios and phones.
Additional Information:Please note:
Shanghai Disney Resort will not authorize anyone or any third party to charge candidate. Please always reach to our official channels or platforms for recruitment relevant information.
- Your work location is Shanghai Disney Resort in Chuan Sha, Pudong New Area, Shanghai.
- You could take metro Line 11 to Shanghai Disney Resort.
- You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status
- We welcome disabled candidates to apply for our jobs
The resort is home to the Shanghai Disneyland theme park, as well as two themed hotels – Shanghai Disneyland Hotel and Toy Story Hotel, Disneytown, a large shopping, dining and entertainment district, a Broadway-style theatre, Wishing Star Park and other outdoor recreation areas. Shanghai Disneyland is a Magic Kingdom-style theme park featuring classic Disney storytelling and characters but with authentic cultural touches and themes tailored specifically for the people of China. As we continue to develop this magical destination, we’re looking for a variety of world-class professionals including front line Cast Members and an innovative development team to help our plans take shape.K
About Shanghai Disney Resort:
Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Shanghai International Theme Park Associated Facilities Company Limited, which is part of a business segment we call Shanghai Disney Resort.