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Learning Partner Team Leader

Apply Now Apply Later Job ID 546585BR Location Shanghai, Shanghai Municipality, China (Mainland) Business Disney English Date posted Apr. 10, 2018

Job Summary:

DISNEY ENGLISH
No one speaks the language of children better than Disney, and nothing captures their imaginations more than a great story. Disney English combines the art of Disney storytelling, breakthrough language learning methodology and innovative technology to inspire learners’ passion for English. Since the opening of our flagship Center in Shanghai in 2008, Disney English has been sharing the gift of English with thousands of children across China. By providing an award-winning academic curriculum and engaging children with their favorite Disney stories, songs and characters; Disney English creates a fun, lively, and highly effective learning environment.
An opportunity with Disney English allows you to make a difference in the lives of children, all while receiving ongoing professional development and gaining valuable experience within The Walt Disney Company. Become one Disney English cast member could be the experience of a lifetime. Bring your talent, creativity and unique experience, and discover why a career with Disney is the opportunity you’ve been looking for.
Disney English Mission
Our mission is to transform children’s learning by combining immersive content, innovative technology, and engaging teaching methods that inspire children to confidently communicate with the world in their own voice
Job Purpose
Disney English Learning Partners support Foreign Trainers in instructing children ages 2-12 at our Language Learning Centers throughout China. Partners will use an innovative and immersive Disney program, leveraging Disney’s beloved characters, stories, songs, animation and other materials, to provide a highly engaging and effective premium learning experience
  • Be part of a guest-focused team anchored around the 4 standards of Disney quality: Safety, Courtesy, Show and Efficiency
  • Contribute to a positive, collaborative and service-focused work environment
  • Comply with academic standards and successfully deliver Disney English Content to ensure learning results in line with company targets

Responsibilities:

Key responsibilities:
1.Daily Learning Partner team management
2.Leading Learning partner team to provide coverage plan when there ispeople shortage
3.Center Academic Delivery qualitycontrol
4.Center Parent Care qualitycontrol
5.Center renew rate
6.Safety and Security
7.Service and Operational Standards

Basic Qualifications:

Qualification:
1.3-year guest service or related work experience and prefer individuals with at least 1 year’s supervisor or managerial level background (if external hire)
2.Minimum 18-month Disney English experience if internal promoted
3.Meeting Standards or above in previous year
4.Minimum 3 months experience of Performing LP Mushu role in center, at least supported one new hire learning partner onboarding
5.Strong bilingual (Chinese & English ) communication and presenting skills
6.Has passion to develop in Disney English to connect with Children and families
7.Flexible in work schedule
8.Good at organizing work plan
9.Pass interview with DM, National Guest Service Manager and HR BP

Preferred Qualifications:

Qualification:
1.3-year guest service or related work experience and prefer individuals with at least 1 year’s supervisor or managerial level background (if external hire)
2.Minimum 18-month Disney English experience if internal promoted
3.Meeting Standards or above in previous year
4.Minimum 3 months experience of Performing LP Mushu role in center, at least supported one new hire learning partner onboarding
5.Strong bilingual (Chinese & English ) communication and presenting skills
6.Has passion to develop in Disney English to connect with Children and families
7.Flexible in work schedule
8.Good at organizing work plan
9.Pass interview with DM, National Guest Service Manager and HR BP

Required Education


Preferred Education


Additional Information:


About Disney English:

Experience a new culture while giving kids the gift of English! With locations across China, the Disney English program uses the "Disney Immersive Storytelling Approach," which utliizes Disney characters to make learning more fun. Our teachers engage children (ages 2-12) the way they naturally learn, through song, interactive games, role-play and above all, fun! Disney English teachers are well-supported with classroom materials/plans, as well as with help settling into expat life; those who want to experience more of China can often transfer to different cities. Through Disney English, educators get the experience of a lifetime while teaching students life-long skills.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney English Training (Shanghai) Company Limited, which is part of a business segment we call Disney English.

Apply Now Apply Later

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