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Disney English

Since the opening of our first center in Shanghai in 2008, Disney English has been sharing the joy of language learning with tens of thousands of children across China. With our award-winning curriculum and unparalleled Disney stories and characters, we help children develop a passion for the English language. Here, we give trainers and a variety of other professionals the opportunity to shape young children's futures and build rewarding relationships with them along the way. This is a wonderful opportunity in education, providing you with the unique opportunity to make a world of difference in a child's future.

Operations Supervisor

Apply Now Apply Later Job ID 543621BR Location Shanghai, Shanghai Municipality, China (Mainland) Business Disney English Date posted Sep. 06, 2018

Job Summary:

Disney English Operations Supervisors (OS) function as the supervisor and leader of the Operations team within a center; made up of the Front Desk Administrators (FDA), the Clubhouse Administrators (CHA), external cleaning staff and, where applicable, security guards. As the frontline Cast members, the Operations group is key to creating the Disney English experience for learners, parents and fellow Castmembers in our Disney English centers.
 Develop and maintain a guest-focused team anchored around the 4 keys standard for Disney service and experience: Safety, Courtesy, Show and Efficiency.  Create a positive, collaborative and service-focused work environment.  Ensure center service, safety, operational, financial and accounting standards are met.  Extend administrative support to Center manager including recruitment.  Support marketing activities to enhance center branding awareness and business development.

Responsibilities:


Basic Qualifications:


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Required Education


Preferred Education


Additional Information:




About Disney English:

Experience a new culture while giving kids the gift of English! With locations across China, the Disney English program uses the "Disney Immersive Storytelling Approach," which utliizes Disney characters to make learning more fun. Our teachers engage children (ages 2-12) the way they naturally learn, through song, interactive games, role-play and above all, fun! Disney English teachers are well-supported with classroom materials/plans, as well as with help settling into expat life; those who want to experience more of China can often transfer to different cities. Through Disney English, educators get the experience of a lifetime while teaching students life-long skills.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney English Training (Shanghai) Company Limited, which is part of a business segment we call Disney English.

Apply Now Apply Later

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