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Restaurant Manager

Apply NowApply Later Job ID 877313BR Location Shanghai, Mainland China; Mainland China Business Shanghai Disney Resort Date posted Oct. 21, 2021

Job Summary:

As Restaurant Manager your role will ensure each guest has a positive dining experience as you continuously strive to go above and beyond their needs. You will inspire the team by leading by example, always adopting a hands-on, can do attitude. You will remain calm, always composed and in control. Ensuring the highest of standards are maintained.


  • You will be key communication and messaging platform between Food and Beverage and other Line of Business throughout Shanghai Disney Resort;
  • You will supervise subordinates to carry out their jobs, Guidance and Leadership to all associates
  • You will communicate with fellow cast members;
  • You will liaison between Section and Hotel management;
  • You will manage labor forecasting and responsible for increasing the profitability of the location, markdowns or markups, discounts, promotions and event functions. Review plans against business conditions and consumer trends and execute approved adjustment plans;
  • You will initiate required changes;
  • You will ensure excellent direction in the standards and practices of service;
  • You will ensure high performance and profitability while maintaining overall excellence and hospitality throughout each day’s specific service periods;
  • You will continuously build a high-performance team.

Basic Qualifications:

  • Suitable leadership which match Disney culture;
  • At least 8 years’ experience in high-end or fine dining restaurant, or relevant theme park business with similar position;
  • Experience in Food and Beverage management with exposure to all lines of businesses;
  • Strong relationship skills consistent with the extensive amount of personal interaction that will take place with Guests and Casts;
  • Solid negotiation, persuasion, communication, presentation and public speaking skills with high level of creativity and innovation;
  • Fluent in Mandarin and English;
  • Team player with good leadership;
  • Training and coaching skills;
  • Fine essentials of creativity and improvement;
  • Understands Occupational Health and Safety standards;
  • Quality Awareness;
  • Selling and Marketing skills;
  • Business Acumen;
  • Strong wine and bar knowledge required - a sommelier certification from either Court of Masters or WSET highly value.

Additional Information:


Keyword: SHDRprofessional

About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai International Theme Park Company Limited, which is part of a business segment we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff/ termination, rate of pay, and other forms of compensation, education, and training.

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