Senior Specialist, Operating Participants at DISNEY Skip Navigation
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Senior Specialist, Operating Participants

Apply Now Apply Later Job ID 687044BR Location Shanghai, Shanghai Municipality, China (Mainland) Business Shanghai Disney Resort Date posted Jan. 16, 2020

Job Summary:

The Operating Participants team develops and implements strategies related to the 3rd party operating relationships within the Disney theme park, resort and Disneytown. This function also develops and implements any other third party operational agreements for the resort


We are seeking candidates with great communication skills and passion for real estate industry to fill the position of Senior Specialist, Operating Participants
The Senior Specialist, Operating Participants should be able to demonstrate experience doing the following:
  • Research & Development: monitoring industry activity, conducting trend research and maintaining an active database of prospective retail tenants by major categories, (i.e., Apparel, Accessories, Footwear, restaurants, etc.)
  • Analytics & Due Diligence: assisting financial and lease valuation models; conducting tenant and deal due diligence;
  • Leasing Execution Support: assisting line manager on the negotiation with potential tenants, supporting the negotiation and execution of LOIs and lease agreement; coordinating and drive concept development of potential tenants; lead the negotiation of supplementary agreements (eg: perk agreement, outdoor agreement, etc)
  • Lease Management: act as contractor administrator by overseeing approvals, adherence to Shanghai Disney Resort standards, and ensuring routine audits are conducted; acting as owner’s representative on construction and tenant improvement projects; assisting with the development and implementation of global qualitative measures and processes.
  • Guest/Client Satisfaction: assisting in the work of nurturing business relationship among tenants and Shanghai Disney Resort and enhance tenant’s satisfaction

Basic Qualifications:

  • 3 – 6 years of relevant work experience in leasing, account management, operation or other related field in China
  • Knowledge of retail industry, development, and operations
  • Bachelor’s Degree in Business or other related field
  • Demonstrated success as an effective partner/collaborator
  • Ability to secondary research with knowledge of business and industry
  • Detailed knowledge of Chinese retail markets and Chinese business practices
  • Ability to prioritize and multi-task work flows
  • Refined bilingual written and verbal communication skills
  • Advanced proficiency in MS Office suite
  • Bi-lingual: English / Mandarin

Preferred Qualifications:

  • Experience working in multinational corporate environments
  • Enthusiasm for and knowledge of theme park, branded consumer product, and/or media entertainment businesses
  • Proven track record with project management tools and techniques
  • Knowledge of Disney products, service lines and processes as well as an understanding of Disney brand drivers and attributes

Additional Information:

Keyword: SHDRProfessional

About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai International Theme Park Associated Facilities Company Limited, which is part of a business segment we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff/ termination, rate of pay, and other forms of compensation, education, and training.

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