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Senior Manager, E-commerce

Apply NowApply Later Job ID 983021BR Location Singapore, Singapore Business Disney Parks, Experiences and Products Date posted May 18, 2022

Job Summary:

The e-commerce business has been one of the strongest growth drivers for Disney Consumer Products over the past couple of years. In view of our rapid growth, we are now seeking a Senior Manager, E-commerce to further expand Disney’s presence and commercial success across the region.

Reporting to the Director, E-commerce, this role will work within the regional team covering Southeast Asia, India, Middle East and North Africa and will work closely with in-market teams.

Responsibilities:

KEY RESPONSIBILITIES:
  • Strategy and Planning
    • Influence licensees, platform partners and agencies to develop and implement right growth strategies for Disney
    • Develop platform strategies for B2C, B2B and social commerce platforms and marketplaces
    • Lead E-commerce marketing, content and media strategies, creating and adapting toolkits for roll-out across the region
    • Work with regional partners and in-market teams to plan and execute portfolio and campaigns
  • Capability Development
    • Develop internal in-market e-commerce team members to develop e-commerce competency
    • Develop digital shelf management capabilities to track and drive performance of Disney licensed products on key marketplaces
    • Establish right agency eco-system for Disney and partners across the entire region
    • Conduct licensee training and develop best practice tool kits
    • Identify and operationalise practical and implementable anti-piracy solutions
  • Partner engagement
    • Manage relationship with 3rd party marketplaces
    • Participate in JBPs with top licensees across the region and actively steer the e-commerce agenda and growth roadmap
  • Data and analytics
    • Manage dashboards for performance tracking and improvement
    • Ensure marketing spend is optimized for growth and efficiency
    • Identify new trends, shopper insights and opportunities with internal and external data
  • Identify initiatives to drive synergy opportunities across the region and with other lines of business within The Walt Disney Company.

Basic Qualifications:

  • At least 8-10 years of e-commerce experience, majority of which either leading D2C channels, or developing and operating business for brands on marketplace platforms
  • Strong understanding of all or parts of SEA, India or MENA online retail landscape
  • Strong analytical skills and good business acumen
  • Excellent presentation and persuasion skills
  • Strong project management skills and comfortable working with ambiguity
  • Proven experience working in branded consumer environments with an appreciation of online marketing and brand management
  • Highly collaborative and is comfortable with stakeholder management
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We are taking a responsible approach to creating environments that allow us to do what we do best – entertain and inform millions around the world. As part of our commitment to health and safety, COVID-19 vaccines are required for all newly hired employees in Singapore.

#LI-DNI

About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Southeast Asia) Pte. Limited, which is part of a business we call Disney Parks, Experiences and Products.

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