Coordinator, Media Servicing at DISNEY Skip Navigation
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Coordinator, Media Servicing

Apply Now Apply Later Job ID 738510BR Location Singapore Singapore Business Direct-to-Consumer and International Date posted Jan. 13, 2020

Job Summary:

Responsible for servicing various types of content requests, including but not limited to; ordering and delivering assets such as programs, language files and metadata for sales distributions, for owned nonlinear and linear media services, and for any other ad hoc work related to content prep supporting various businesses within the FNG and Disney organizations in the Asia Pacific regions


  • Work with the business stakeholders such as Programming and Content Sales to assure all aspects of media acquisition and mastering are met in respect to the channel and distribution requirements and standards
  • Assist Programming for program planning to place the order to Media Operation for asset delivery and mastering work
  • Provide administration support to Content Operations, assisting the team to complete the mastering and processing of jobs for our partners and clients
  • Assist channel partners on their language requirement and coordinate pacing orders for any localization work related to subtitling and dubbing
  • Help control the logistic flow by monitoring and tracking assets and production movement, end to end workflow process of all requests to ensure that the assets are processed in time for transmission or delivery to clients
  • Work with Content Operations team to monitor and approve quality of incoming media file including subtitle dubbing materials before further processing for transmission and/or distribution
  • Update and maintain data accuracy in all application systems used by the operation and business functions such as content management systems for both linear and nonlinear services, and their media processing systems
  • Update and maintain dubbing scripts and/or subtitling file database
  • Coordinate with the Library team and other production team to make sure all assets are registered and kept in correct manner
  • Mange any shipping operations
  • Help track details of all the operational problem, investigate and provide solutions
  • Ensure that documentation of all aspects of standard operational procedures is kept and up to dated

Basic Qualifications:

  • Degree holder, preferably in Communications, Media or related disciplines
  • Preferably with at least 2 years’ relevant experience
  • Effective oral and written English skills
  • Asia language speaker preferred
  • Knowledge and experience in language dubbing or subtitling operation are advantageous
  • Client servicing experience preferred
  • Shipping and logistic experiences is a plus
  • Have passion for working in the media industry
  • Good communication, interpersonal skills and a team player
  • Able to prioritize effectively & adopt flexible approach to different tasks

About Direct-to-Consumer and International:

Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International segment aligns technology, content and distribution platforms to expand the Company’s global footprint and deliver world-class, personalized entertainment experiences to consumers around the world. This segment is responsible for The Walt Disney Company’s direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in partnership with ESPN; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic; and the Company’s ownership stake in Hulu. As part of the Direct-to-Consumer and International segment, Disney Streaming Services, developer of the ESPN+ and Disney +, oversees all consumer-facing digital technology and products across the Company.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Southeast Asia) Pte. Limited, which is part of a business segment we call Direct-to-Consumer and International.

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