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IT Manager

Apply NowApply Later Job ID 10041652 Location Sydney, Australia Business Industrial Light & Magic Date posted Apr. 26, 2023

Job Summary:

The IT Manager is responsible for planning, managing and operating the technical systems resources and infrastructure that make up the Sydney facility. Key to this role is the presence of infrastructure management, personnel management, planning and budgeting expertise to deliver IT services at a high level of quality and dependability. Critical to the success of this position will be the successful consolidation and transfer of the Lucasfilm IT infrastructure to the new Sydney building.

What You’ll Do

  • Manage day-to-date technical operations of systems, desktop, high-performance compute and storage, network, support, telecom to meet studio needs.

  • Successfully manage daily requests and workflow requirements in a high performance production environment.

  • Foster innovation and systems progression with the specific goal of increasing systems and service delivery while lowering costs.

  • Serve as the primary liaison between IT and our third party vendors in the region.

  • Manage project team and feedback for technology built out of the new planned facility.

  • Ensure that Operations continuity and recovery plans are maintained in line with overall IT Service Continuity Plans and Business Continuity Plans.

  • Look after operations personnel matters, including staff development, training, education, performance reviews, appraisals, disciplinary issues and counselling.

  • Manage client expectations by providing periodic status updates (written and oral), prioritise, categorise client requests and keep client groups informed of budget and resource issues.

  • Develop project plans, project budgets and organise project teams. Manage and execute project plans.

  • Manage technology purchase decision and direction on behalf of client needs.

What We’re Looking For

  • 8+ years of infrastructure, service and operations management experience.

  • Demonstrated experience managing a data centre colocation or transition.

  • Must have experience with systems development, project management and package/technology selection/implementation methodology. 

  • Strong leadership capabilities in a creative and technology focused organisation.

  • Excellent operational understanding of Microsoft Windows, Linux and UNIX platforms as well as network, system, storage and backup technologies in a high availability environment.

  • Capabilities sufficient to work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.

  • Excellent written communications skills sufficient to write reports and business correspondence in a professional manner.

  • Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise fashion.

  • Strong interpersonal skills sufficient to conduct business with others in a diplomatic, professional manner.

  • Ability to manage multiple projects and successfully handle multiple tasks.


This position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic.

Lucasfilm Entertainment Company Ltd. LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, color, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

About Industrial Light & Magic:

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ILM (Australia) Pty. Ltd., which is part of a business we call Industrial Light & Magic.

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