Network Engineer II

Job Summary

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working here:

• Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology’s worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.

Responsibilities

• Work within a team of technical resources to support the work from the Architectural, Engineering and Operation teams to manage and maintain multi-vendor, multi-protocol enterprise and production networks.

• Ensures 24x7 operational support and maintenance of applications. Support in carrying out security related network engineering tasks and requests as assigned.

• Design, support, analyze, and maintain security infrastructure.
  Platforms include remote access, network firewalls, next-gen
  firewalls, web application firewalls, IDS & IPS, and Internet access
  protections such as web filtering and IP reputation services.

• Interacts and communicates with supervisor and peers. Receives and transmits routine information requiring some explanation or
  interpretation, typically to members of a single technical team.

• Ability to resolve network and network security issues with a low to moderate degree of complexity while following established procedures or analyzing data to diagnose and identify root causes when necessary, to resolve issues or complete assignments.

• Demonstrates a strong work ethic, initiative and the ability to
  aggressively and effectively troubleshoot problems and perform root cause analysis.

• Collaborate with the business to understand requirements and how to meet these requirements.

• Responsible for Incident Management ensuring that incidents are
  effectively escalated, managed, and resolved with full communication of status, plans, and actions to management and customers.

• Participate on small to medium security application and security
  infrastructure implementation projects and ensure the result conforms to network and security architecture standards.

• Work with technology vendors to assess software and hardware bugs and implement necessary fixes.

• Communicate with both internal and external contacts at a variety of organizational levels to diagnose, explain and resolve problems for both technical and non-technical audiences.

• Troubleshoot daily live content transport and compression delivery issues as they arise.

• Comfort working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.

• Able to operate with limited resources, exhibit dispassionate critical thinking, and creatively solve problems. Motivated and inventive, always finds a way forward—eternal optimist with a committed drive for contributing and making a difference.

• Any other duties needed to help achieve business objectives, including monitoring request queue, change control, and participating in an on-call rotation.

Minimum Qualifications

• Bachelor’s degree or greater in field such as Computer Science or
  Information   Technology   AND   3-5   years   of   technical   experience   in network, security, or support operations related fields.

•  Strong proven hands-on technical experience with technologies and concepts  including: zone-based   firewalls,   web   application   firewalls,
  application   delivery   controllers,   remote   access   solutions,   switches, routers, compression hardware and NAT translation hardware.

• Experience   and   fundamental   knowledge   of   transport,   network   and internet routing concepts, security policies and peering; specifically, TCP/IP, BGP, IDS/IPS.

• Experience  with   protocol  analysis,   transport  analysis,   network  flow analysis, and packet capture devices.

• Comfortable   working   in   a   fast   paced,   dynamic,   content   driven environment   and   developing   flexible   solutions   to   meet   evolving business requirements.

• Possesses strong written and verbal communication skills, with the ability   to   multitask   and   manage   time   effectively   to   ensure tight deadlines are met.

Preferred Qualifications

• Experience in the media or digital content distribution industries.

• Security certifications (SANS, ISC2, CompTIA, etc.).

• Working understanding of enterprise architecture principles, industry
  standards and best practices.

• Knowledge of risk assessment procedures, policy formation, role-
  based authorization methodologies, authentication technologies and
  security attack pathologies.

• Experience in scripting with Perl, Python, Ruby, Shell, C or C++.

• Maintain broad skills in multiple technical domains such as server,
  storage, desktop, security, transport and network infrastructure.

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

The hiring range for this position that can be located in New York is $102,500 to $137,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.