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Product Manager II, Payments

Apply Now Apply Later Job ID 10097854 Location Bristol, Connecticut, United States / Santa Monica, California, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Aug. 27, 2024

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
     

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.
 

We’re looking for a Product Manager on our payments team to focus on optimizing payment approval rates, launching and evaluating new payment methods, and constantly experimenting to improve our product. This is a great opportunity to join an experienced payments team and immediately have an impact at a global scale. This role will work across payment processing, new payment methods, and recovery strategies.

Responsibilities:

  • Execute and maintain the payments roadmap by working cross-functionally with members of the product team, engineering team, business team, finance team, legal team, operations team, marketing team and more

  • Manage high levels of complexity by collaborating with business leaders of adjacent domains like customer growth & acquisition, identity, lifecycle messaging, billing, etc. to negotiate and identify trade-offs that optimize business holistically

  • Challenge the status quo and suggest new features that solve tactical and strategic problems

  • Investigate issues using a keen understanding of our data, our payment stack, and the broader payments ecosystem.

  • Translate new ideas and business needs into detailed product requirements documents and user stories for engineering teams to execute

  • Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

  • Become a trusted authority in the payments domain and provide thought leadership across the business

Basic Qualifications

  • You have 3+ years of product management experience, preferably working on digital products at a global scale

  • Bachelor’s degree and/or equivalent work experience

  • Skilled at identifying key issues/questions, analyzing/visualizing data and then telling a compelling story to senior business partners and key stakeholders to help influence and/or determine important decisions

  • You have the ability to rigorously prioritize while articulating your product roadmap across business teams and geographies

  • Demonstrated ability of collaborating with a diverse set of partners and experience working in cross-functional teams

  • You have a demonstrated understanding of good UX and copy; You’ve worked with product designers and copywriters to provide actionable & valuable feedback

  • You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers

  • You have an understanding of statistics concepts (e.g., hypothesis testing, regression analysis), and experience with a/b testing on a large scale is a plus

  • You communicate exceptionally well - from small group discussions to large-scale presentations, and through strong product memos that help drive alignment across multiple teams


The hiring range for this position in Santa Monica, CA and Bristol, CT is $112,600 to $151,000 per year, and in NYC and Seattle is $118,000 to $158,200 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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