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Manager, Technology, DTC Retail

Apply Now Apply Later Job ID 10111023 Location Minato-ku, Japan Business Disney Experiences Date posted Jan. 15, 2025

Job Summary:

Job Summary:

 In today’s business, Tech & Digital is critical element for the success of any business.

Direct-To-Consumer Retail (DTCR) Tech & Digital division is the core team in DTCR organization to drive Digitalization (DX) of our Retail business, including Disney Stores and shopDisney (eCom). Tech&Digital Team covers all systems in the manufacturing and retail format (SPA). We’re working closely with business leaders from each division – Retail Store (Disney Stores), eCom (shopDisney), Logistics, Marketing, Merchandising and others. Our activities are including eCom platform enhancement, Retail Store digitalization, Mobile App, Store staffs’ App and other variety of Retail Tech activities.

Responsibilities:

  •  Driving new service launch initiatives
    • Work closely with Business leaders to clarify requirements
    • Solution the business requirements from Tech aspect
    • Collaborate with a development partner for the service launch
    • Lead & manage service launch activities (as Project Manager)– Technical design, development, test, operation design and launch
  • Manage and enhance existing services
    • Understand retail business operation and systems supporting that
    • Work closely with Business leaders and support their business operation
    • Clarify and lead enhancement activities, if required
  • Lead and manage team members
    • Align with Sr.Manager and work closely with Business Leaders, define priority of necessary technology solution to drive DX across Consumer Products division
    • Responsible for IT governance and enhance Disney’s IT capability
  • Manage team members tasks and schedules
  • Technical assistances and advice

Requirement:

Person who falls under any of the following

  • 5yrs+ of project management (or Project lead) experience in system development project
  • Experience of leading a project with development partners
  • Experience of Technology Design (Solution Design) based on business requirements
  • Experience in eCommerce or Retail business
  • Experience of creating proposal document, AID, DFD.
  • 3yrs+ of agile development project
  • 5yrs+ of people management
  • Work experience using English

 Skills Required

  • General skill
    • Microsoft Office – PPT, EXCEL, WORD
    • Smooth communication, conversation and relationship.
    • People management
    • Project management
  • Language skill
    • Native Japanese
    • Proficient English
  • Industry skill
    • Basic knowledge of Retail business (especially e-commerce or Mobile Apps)
  • Technology skill (Any of the following)
    • System development skill, including hands-on development –SQL, HTML, CSS, .net etc.
    • Technology Design (Solution Design)
    • Basic Understanding of Front-end solution – HTML/CSS/JavaScript/CDN/SEO/Adobe Analytics
    • Basic Understanding of NW/security/AWS
    • Basic Understanding of Mobile App dev.
  • Specific skill (Any of the following)
    • eCommerce technologies
    • Salesforce Commerce Cloud(nice-to-have)
    • Mobile apps(iOS/Android)
    • Security and Compliance

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (Japan) Ltd., which is part of a business we call Disney Experiences.

Apply Now Apply Later

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