Senior Product Manager II - Commerce Retention

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology:

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.

Job Summary

The Senior Product Manager will own the vision, strategy, and execution across the commerce organization to create first-class experiences that monetize and retain our subscribers within Disney Entertainment and ESPN Technology. This is a global role with broad scope across all platforms that our products are offered — website, mobile app, and streaming devices. The ideal candidate has a deep understanding of user motivations and the variables that influence retention. They must also be able to think and build for scale while being flexible enough to adapt for regional requirements.

If you are someone whose dream job sits between business strategy and engineering, you are an expert in both crafting a vision and driving successful execution, and are excited to build scalable features that will drive global growth for years to come, we invite you to apply for this role.

Responsibilities

• Define the vision and priorities to maximize subscriber retention across multiple platforms and services.

• Own and manage the retention roadmap for the global subscriber base.

• Socialize and gain alignment for requirements across other product management domains such as identity, billing, and engagement.

• Communicate and document plans effectively to organize work for execution, both feature releases and experiments.

• Partner with engineering, design, and program management teams to deliver work on time and with high quality.

• Partner with regional stakeholders around the world to address consumer, legal, and regulatory nuances while solving for global scale.

• Identify new opportunities and effectively influence the Product roadmap with executives and workstream leads through the use of data and strong Product sense.

Basic Qualifications

• Bachelor’s degree and/or equivalent work experience

• Minimum of 7 years of product management or equivalent experience

• Exceptional written and verbal skills, a proven ability to articulate a team vision and translate technical concepts into material that can be broadly understood across the company.

• Ability to make decisions in ambiguous situations and a fast-paced environment with constantly evolving business needs.

• Strong analytical skills and independence, using self-service data dashboards to provide recommendations. Champion for data gaps and independently drives towards accurate and comprehensive insights.

Preferred Qualifications

• Education in technology or business domains.

• An undergraduate degree in computer science, engineering, finance, economics or related disciplines. MBA preferred.

#DISNEYTECH

The hiring range for this position in New York, NY is $156,300 to $209,600 per year, in Santa Monica, CA is $149,300 to $200,200, and in San Francisco, CA is $163,500 to $219,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.