Site/System Reliability Engineer (Internal Tooling)

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working here:

Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Disney Entertainment & ESPN Technology is looking for a Site/System Reliability Engineer to join the Production Platforms team inside the Engineering Services organization.

The Production Platforms team is responsible for building features and ensuring services operate reliably at a high scale, while optimizing other attributes such as infrastructure and operations costs in near real-time using public cloud and open source technologies. We work in a highly collaborative yet fundamentally self-directed environment striving to realize business objectives with pragmatic and robust solutions.

As a Site/System Reliability Engineer, you will play a pivotal role in a highly performant and geographically dispersed team. Our team is dedicated to building internal tooling that is used organization-wide, ensuring reliability for our technology platform. In this role, you will ensure our products are highly performant, available, and facilitate operational efficiency. You will contribute to creating software that empowers operators to troubleshoot and resolve customer-impacting issues independently, as well as support internal testing and development of integrations with our services platform.

Responsibilities:

• Work within a geographically dispersed team of developers building software in a collaborative and agile environment

• Build and maintain full-stack internal tools used across the organization for optimized performance and reliability

• Participate in the full-lifecycle of software development (requirements gathering, designing, building, testing and maintenance)

• Support Agile practices within your squad, participating in ceremonies such as standup and planning

• Use AWS products and services (EC2, S3, Lambda, DynamoDB, SQS, Route53, CloudFront, etc.)

• Contribute to an inclusive culture that values learning and development, close collaboration between team members, and strives for excellence

Basic Qualifications:

• 3+ years of software engineering experience or equivalent qualifications

• Intermediate programming skills in Python, ReactJS

• Experience building RESTful APIs

• Familiarity with cloud computing such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)

• Understanding of source control concepts and exposure to Git or other code repository/hosting solution

• Exposure to build and deployment technologies such as Jenkins and Docker

• Excellent written and verbal communication skills

• Experience collaborating with team members

• Self-learner, independent, excellent problem-solving skills

Preferred Qualifications:

• Partner with other engineering teams to deliver best solutions

• Proven architectural skills and ability to communicate about software processes, architectures and design patterns.

• Implement best practices to continually increase performance and scalability

• Experience with GraphQL based services

• Knowledge and experience with AWS cloud costs, management of capacity, and optimization strategies

• Understanding of concurrency and asynchronous architecture

Required Education:

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Electrical or Electronics Engineering or comparable field of study, and/or equivalent work experience.           

About Disney Entertainment & ESPN Technology:

Disney Entertainment & ESPN Technology is responsible for developing and operating The Walt Disney Company’s direct-to-consumer businesses globally. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment & ESPN Technology.

Disney Entertainment & ESPN Technology is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

If you would like to see more of the work we’re doing, follow us on Linkedin and Twitter, or follow our new Technology Blog “Disney Streaming Services - The Art of Possible”.

The hiring range for this position in New York or California is $118,000 to $158,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.