Staff Software Engineer, ServiceNow
Apply Now Apply Later Job ID 10083751 Location Orlando, Florida, United States / Burbank, California, United States / Seattle, Washington, United States Business The Walt Disney Company (Corporate) Date posted Apr. 11, 2024Job Summary:
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences — and we’re constantly looking for ways to improve these exciting experiences.
This Staff Software Engineer would be part of our Business Technology Platforms group, which is responsible for the products and platforms that support Disney’s corporate business functions, and our enterprise service management platforms (Appian, Salesforce, & ServiceNow). This individual will be responsible for translating requirements and user stories into functional software that delivers value to the business. They will help design, develop, test, and implement complex software for use across Disney. We are seeking someone with a deep understanding of the ServiceNow platform to ensure that we are building the best products to improve what makes us great.
Responsibilities:
Oversight of platform projects and related agile delivery teams, where a project comprises of multiple components
Own the development of medium-to-large innovative software solutions that meet specifications and impact future development
Conceive, set the technical architectural direction, design, and develop specifications for software development projects
Review, test, and debug software to improve viability
Lead the full lifecycle of projects, potentially including project budgets and forecasts
Serve as an escalation point for difficult problems and sophisticated inquiries for the team
Act as a peer group leader to help train staff on Software Engineering standards and processes
Needed Qualifications:
7+ years of experience developing solutions within ServiceNow, Service Portals, and Employee Service Center
Validated experience developing, creating, and testing server side with: JavaScript, Unix Shell, PowerShell
Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework
Knowledge of ITIL v3 or later and ITSM standard methodologies
Experience working in an outsourced IT environment and building strong collaborative vendor relationships
Experience implementing agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle
Effective communication, writing, and executive presentation skills- with an ability to translate sophisticated ideas into understandable strategies, requirements, value statements, and business outcomes
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Preferred Qualifications:
Master’s Degree in a related field
Related Certifications (ITIL, technical, Agile, etc.)
Experience with Salesforce and/or Appian
Supporting ServiceNow & Employee Service Center over a worldwide userbase
#LI-JH8
The hiring range for this position in Burbank is $149,240 to $200,200 per year and in Seattle is $156,262 to $209,660 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About The Walt Disney Company (Corporate):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Watch Our Jobs
Sign up to receive new job alerts and company information based on your preferences.
For Disney Job Alerts to work, JavaScript must be enabled in your browser.