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Sr Media Systems Engineer

Apply NowApply Later Job ID 10062802 Location San Francisco, California, United States Business Industrial Light & Magic Date posted Oct. 23, 2023

Job Summary:

An exciting opportunity exists to join the Physical and Post Production Technology team as a Senior Media Systems Engineer. We are looking for a talented engineer to support Industrial Light & Magic and Lucasfilm technology based at the beautiful and newly remodeled Presidio campus in San Francisco.

The Senior Media Systems Engineer is responsible for front line maintenance and support of all department related A/V and computer equipment. The engineer is also required to assist the director with the planning, designing, procurement and implementation of media technology systems. Providing procedural assistance to production and technical staff is also part of the daily duties.

Strong experience with SDI video and audio infrastructure is a requirement.

What You'll Do

  • Frontline Maintenance and Troubleshooting:

    • Address technical issues with physical and post-production equipment, ranging from professional to consumer-grade AV equipment.

    • Troubleshoot and maintain specific equipment including 12G SDI routers, enterprise KVM matrix, timing signal generators and distribution, video monitors, AV control systems, motion capture equipment, video playback workstations, AV streaming appliances, etc.

  • Installation and Deployment:

    • Install and commision various AV equipment used in different technical and operational departments throughout ILM and Lucasfilm

  •  Linux Media Server Maintenance:

    • Maintain the hardware and software of our Linux-based media playback servers.

  • Networking Troubleshooting:

    • Work with the network team to identify basic networking issues related to the functionality of the AV systems.

  • Documentation and CAD Drawings:

    • Create and maintain documentation using tools like Jira, Confluence, Microsoft Office, Visio, etc.

    • Create and update Computer-Aided Design (CAD) drawings related to AV systems.

  • Reporting and Presentations:

    • Generate high-quality reports and presentations for management.

  • Off-Hours Work:

    • Participate in off-hours maintenance, upgrades, and installations as necessary.

  • On-Call Rotation:

    • Participate in on-call rotation to provide off-hour technical support

  • Technology Research and Evaluation:

    • Conduct research and evaluate new technologies and trends to understand their potential impact on current and future workflows within the organization.

What We're Looking For

  • 5-7 years installation and support experience in post-production facilities with complex audio visual systems

  • BS in engineering or equivalent professional experience required

  • Up-to-Date knowledge and a passion for technology relating to media and post-production

  • Solid understanding and practical experience of various media file formats

  • Solid understanding and practical experience with video and audio transport streams

  • Familiarity and practical experience with professional post production equipment including video routers, disk-based playback appliances, SAN and NAS file servers, Linux workstations, network routers and switches, KVM routers, A/V control systems etc.

  • Linux, OS X and Windows administration skills

  • Experience troubleshooting TCP/IP, Ethernet, UDP, NFS & CIFS protocols, DNS, DHCP, Fiber channel and  familiar with basic network troubleshooting tools 

  • Basic image format knowledge including a basic understanding of REC709/DCI color space, gamma encoding, color sub sampling etc.

  •  Knowledge and experience with various file formats used in post-production including EXR, DPX, TIFF, JPEG2000, H.264, DNX, HEVC, PRORES  etc.

  • Identify and resolve problems in a timely manner:  Gather and analyze information skillfully, develop alternative solutions, work well in group problem solving situations, use reason even when dealing with emotional topics

  • Ability to identify and address technical issues without direct supervision, while also working effectively as part of a team

Nice to have:

  • First hand experience with the following or equivalent post production equipment a plus including:

    • Evertz EQx 12G SDI router

    • ADDER Infinity enterprise KVM 

    • Q-SYS Core audio processing

    • Christie DLP projectors

    • WireCad

    • Legacy Video Tape Decks (Digibeta, SRW, Betacam etc.)

  • Advanced understanding of and experience with Linux, OS X and Windows operating systems

  • Avid certified or wide spread experience with Avid media composer 

  • A solid understanding of IP networks with some practical in field experience 


The hiring range for this position in San Francisco, California is $149,000.00 - $199,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Industrial Light & Magic:

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Lucasfilm Ent Co Ltd, LLC Payroll Svc, which is part of a business we call Industrial Light & Magic.

Lucasfilm Ent Co Ltd, LLC Payroll Svc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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