Logistics Analyst I

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is the glue of DE&E Technology, with a relentless focus on connecting all the pieces of the business. All the components that make up the organization – engineering, product, design, operations, support and more – come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has visibility and input into all aspects of the team.

Job Summary:

The Logistics Center (LC) is an integral part of the Technology landscape. Technology and many other departments/teams across the company utilize the Logistics Center and our services on a daily basis. The Project Mgr 1 is deeply involved in the processes that maintain the financial, contractual, compliance and asset management requirements defined by Disney policy.

Responsibilities and Duties of the Role:

• Direct and coordinate all phases of material logistics including receiving, shipping, material handling, tagging, storage and asset management to ensure timely and accurate handling of the financial assets of the company.

• Manage and assure material inventories are coordinated throughout Technology, while providing accurate information about the stored financial assets.

• Prepare commercial invoices for international shipments of company assets in compliance with Disney policy.

• Responsible for receiving goods, verifying goods and completing goods receipt in Coupa, Maximo and Service Now.

• Stages and releases client-requested items and completes transactions in Coupa, Maximo and Service Now.

• Supports Disney Finance team by assisting with financial asset reports and by verifying Coupa, Maximo and Service Now financial record information.

• Develop and maintain short term/long term approaches in concert with stakeholders for inventory retention, asset management and equipment disposal that ensure accuracy and transactional integrity.

• Provides Item Master entries and approvals in Maximo.

• Supports clients by identifying damaged items, shortages, and mis-shipments, returning refused products while informing vendors and management of each issue.

• Creates and completes inventory audits, inventory tracking reports and recycling/disposal documentation for stored financial assets.

• Maintains a casual buyer role in Maximo and Coupa.

• Supports the Maximo and Service Now integrations through feedback, training and liaising with the application support teams and end users.

• Utilizes specialized packaging equipment to ship high value and sensitive equipment.

• Takes responsibility for resolving problems with the order and delivery process working closely with others in Technology.

• Assure that defective equipment and return materials authorizations (RMA) are complete, accurate and appropriately communicated.

• Responsible for accurate, neat and safe storage of materials, optimizing product and location dimensions to maximize storage capacity.

• Works with Technology stakeholders and clients to provide product ordering and receipt information.

• Picks inventory and packages products for loading and shipping.

• Identifies and assists in implementing Logistic Center workflow and process efficiencies.

• Works independently with minimal supervisory review.

• Oversees the process for expediting receipt of critical orders and monitors material deliveries in accordance with project schedules.

• Updates and maintains Maximo inventory tracking.

Required Education, Experience/Skills/Training:

Basic Qualifications

• 0-2 years of general work experience.

• Proven knowledge of inventory control and distribution.

• Working knowledge of asset management and asset lifecycles.

• Experienced & effective in client and vendor issue resolution.

• Advanced understanding of shipping & receiving practices.

• Strong communication skills.

• Strong organizational skills.

• Ability to lift 75 pounds.

Preferred Qualifications

• Advanced understanding of Maximo, Coupa goods receipt processes.

• High-level understanding of the Maximo and Service Now software applications.

• Experienced in electrostatic discharge (ESD) handling of electronic assets.

Required Education  

• Bachelor's Degree or equivalent training or work experience.