Disney Vacation Club Sales Coordinator
Apply Now Apply Later Job ID 10101694 Location Anaheim, California, United States Business Disney Vacation Club Date posted Sep. 25, 2024Job Summary:
“Disney Vacation Club, a leader in vacation ownership, debuted in 1991 with a flexible, vacation points-based system rather than the traditional fixed-week timeshare model. Today, Disney Vacation Club has more than 250,000 member families, from all 50 states and approximately 100 countries, who have discovered the joys of membership.”
The Disney Vacation Club (DVC) Sales Coordinator will be responsible for providing exceptional service to all Members and Guests while extending operational support to site Sales Leaders and onsite Teams. You will collaborate with and support the Operations Leadership, Sales, and Advanced Sales Team in supporting the Cast. Responsibilities will include but not be limited to, reporting, collateral and inventory management, managing of sales rotation line-ups, and coordinating Sales Guides in all in-market locations. As front-line Cast Members, they are expected to demonstrate the Disney difference when greeting and assisting all Guests. Furthermore, this role also delivers superior Guest service, answering inbound phone calls, addressing questions and concerns, and directing Guests appropriately. You will also assign tasks, issue and audit daily sales incentives, and work within other areas of the Operation.
You will report to the Sales Support & Services Manager and sit in Anaheim, CA. This is a Full-Time role.
Responsibilities/You Will:
Complete opening and closing checklists
Maintain the model tour log and notify security partners
Implement operational adjustments based on demand
Monitor equipment and systems and notify appropriate departments or partners of any concerns
Help with Guest situations and Guest service recovery
Communicate operational concerns and suggest process improvements to Leadership
Transport Guides and Materials to different Disney Vacation Club locations throughout the Resort
Basic Qualifications/You Have:
A valid California State driver's license
Ability to manage conflict and resolution within the area
Comfort lifting 10 lbs
Experience handling confidential information
Former experience as a Manager, Coordinator, or Trainer
Familiarity with the Disney Vacation Club product
Comfortability driving an extended passenger van to pick up Guests scheduled to visit the preview center
Proficiency in basic computer functions necessary to operate in a Windows environment and other technologies
Schedule availability to include weekends, variable shifts, and holidays
Education:
High school degree or equivalent
Bachelors Degree preferred
Additional Information:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The pay rate for this role in Anaheim, CA is $24.90 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Disney Vacation Club:
Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Development, LLC, which is part of a business we call Disney Vacation Club.
Disney Vacation Development, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.