Merchandise - Part Time
Apply Now Apply Later Job ID 1364285BR Location Anaheim, California, United States Business Disneyland Resort Date posted Jul. 20, 2026Job Summary:
Do you have a passion for providing world-class Guest Service in a retail environment? Do you enjoy talking with and engaging with people? Why not join the Merchandise team at the Disneyland® Resort!
As a Merchandise Cast Member, you will help Guests find memorable gifts and souvenirs to commemorate their visit - from a highly sought-after Spirit Jersey to a Cinderella dress that helps make a child’s dream come true. In this role, you will proactively engage with Guests, discover their shopping needs, and work in a variety of Merchandise locations throughout the Disneyland® Resort. Additionally, Merchandise Cast Members may provide support at the Stroller Shop, assisting Guests with stroller and Electric Conveyance Vehicle (ECV) rentals.
Responsibilities:
A day in the life may include:
- Proactively approaching Guests and using open-ended questions to discover their shopping needs
- Learning about the products offered and sharing that knowledge with Guests
- Creating service solutions using products available within the location and making additional recommendations to meet Guest needs
- Processing transactions accurately and efficiently using a point-of-sale system, including handling cash, counting money, making change, and processing credit cards and other forms of payment
- Maintaining Disney show standards by keeping Merchandise locations neat, clean, stocked, and organized
- Balancing Guest engagement with cashiering, product replenishment, and other operational responsibilities
- Working collaboratively and adapting to changing Guest and operational needs in a fast-paced environment
What You May Enjoy:
- Proactively engaging with Guests and helping them find memorable products and souvenirs
- Creating personalized service solutions by learning about each Guest’s interests and shopping needs
- Sharing product knowledge and making thoughtful recommendations
- Working in a lively, fast-paced environment with a high level of Guest interaction
- Bringing the story and theme of an assigned Merchandise location to life
- Balancing Guest Service with cashiering, product replenishment, organization, and other operational responsibilities
- Learning new skills through location-specific training
- Working collaboratively and adapting to changing Guest and operational needs
Stroller Shop
Cast Members working at the Stroller Shop assist Guests with stroller, wheelchair, and Electric Conveyance Vehicle (ECV) rentals while rotating among Guest Service, Greeter, and Cashier positions. Responsibilities include processing rental transactions, explaining rental procedures, and clearly communicating applicable safety protocols and Park rules for mobility rentals. Cast Members also wipe down, clean, organize, and stage rental equipment; manually move or push equipment out to Guests; and recover rental vehicles from locations throughout Disneyland® Park, Disney California Adventure® Park, and the Downtown Disney® District. They may also assist Guests with basic equipment-use troubleshooting, as needed.
The Stroller Shop is part of the Merchandise operation for Cast Members assigned that role. Depending on your, work location, training, and operational needs, you may be scheduled to work in this assignment.
This is an active, fast-paced, and highly Guest-facing assignment that requires heavy lifting, frequent equipment handling, manual dexterity, a sense of urgency, and attention to detail. Cast Members are welcoming and efficient while assisting multiple Guests and ensuring rental equipment is clean, organized, and ready for use.
Stock/Runner
Cast Members may also be trained and scheduled in the Stock/Runner assignment. New Cast Members may receive this training shortly after completing their initial on-the-job training.
Stock/Runner responsibilities include receiving, processing, and replenishing merchandise. Cast Members use handheld electronic devices to accurately record product locations, locate merchandise, and identify products that need to be replenished onstage. This assignment includes frequent product handling, heavy lifting, and moving between onstage and backstage work areas while maintaining a sense of urgency and strong attention to detail.
Basic Qualifications:
- You must be 18 years of age to be considered for this role
- Previous experience in a position with consistent cash handling
- Experience with a high level of Guest interaction in a very fast pace environment
Preferred Qualifications:
- Previous retail or related sales experience, including cashier
Additional Information:
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort Roles
The pay rate for this role in California is $23.40 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits
About Disneyland Resort:
When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
