Supervisor, Consumer Insights

BUILD SOMETHING BIGGER THAN YOURSELF 
 

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How will you contribute to our magical experience?

The Consumer Insights Supervisor will be responsible for organizing, analyzing, and supporting the execution of ongoing consumer and media insights projects. This role plays a key part in understanding key dynamics of the content and SVOD market, supporting decision-making across development, production, marketing, and business teams.

The position combines strong analytical capabilities with cross-functional collaboration, transforming complex data into clear, actionable insights that inform strategic and creative decisions.

The Consumer Insights Supervisor will be responsible for:

• Analyzing large volumes of media and consumer data using SQL to extract meaningful insights.
• Identifying patterns, correlations, and trends in data and relate them to socio-cultural variables.
• Collaborating with cross-functional teams to communicate findings and recommendations effectively.
• Developing and maintaining reporting tools and dashboards to track key performance indicators.
• Staying abreast of industry trends and advancements in SVOD platforms.
• Developing strong relationships with cross-functional partners in Marketing, Creative, Content development and Content strategy teams.

What we need from you to be part of this story:

• +4 years of experience in similar roles
• Degree in economy, sociology, data science or related fields.
• Passion for entertainment industry.
• Ability to handle and analyze large datasets and derive actionable insights.
• Excellent presentation skills with the ability to convey complex data in a clear and concise manner.
• Strong problem-solving skills and attention to detail.
• Knowledge of SQL and Excel for data manipulation and analysis.
• Advanced English.
• Knowledge in descriptive statistics.
• Experience in market research studies.
• Knowledge in R or Python and Power BI (nice to have).
• Preferred Industries: Media, Entertainment, Market research or similar backgrounds is a plus.

Additional Information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney