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Business Operations Mgr

Apply Now Apply Later Job ID 10085018 Location Celebration, Florida, United States Business Disney Experiences Date posted Apr. 11, 2024

Job Summary:

The Business Operations Manager position is responsible for owning the daily analysis for cash transactions and DX asset volumes. You and the team will lead process reviews with the Currency Operations Teller Cash Recycler (TCR) Analysis team and partner with all Business Operations teams. You will work with partners to develop, analyze and report on key decision support standardized and ad-hoc reports.

You will review ideas and concepts as well as test new system implementations and cash software improvements related to Currency TCR Operations and asset systems. The includes design, development and implementation of dashboards and associated data in partnership with internal teams. This role will also develop an understanding of how the concept fits with client requests ensuring standalone attractiveness, and value improvement potential. Be A Part Of The Story!

Every day is unique as Business Operations Manager, and depending on the day you will…

  • Responsible for daily monitoring of location TCR usage (200+ cash/coin units) and of system interfaces for cash TCR software ensuring daily cash activity is posting accurately
  • Month/quarter end preparation and analysis of cash activity
  • Overseeing functions related to daily work in process accounts and the resolution of account variances and/or over/short amounts
  • Perform technical accounting research to assist in the determination of accurate accounting treatment of business transactions
  • Schedule and conduct TCR training for WDW Operations partners in cash handling roles
  • Drive analysis assessment of trends and key issues reporting suspicious activity to partners and development of key controls to address risk
  • Consolidate reporting needs for multiple departments to create key performance indicators and build financial models
  • Provide support, lead and assist with ad hoc requests/special projects to support operational decision making and improve current processes
  • Provide leadership to (2) direct reports.
     

Here is what you will need to be successful in the role...

  • Five years or more of experience in Finance and/or related field
  • Coaching, leadership skills and strong organizational, time management skills and ability to multi-task.
  • Understanding of all levels of TCR functionality and analysis while working closely with the Parks & Resorts Operations teams to understand, model, and communicate any potential operational improvements.
  • Analytical and problem solving skills, as well as continuous improvement process skills.
  • Partnering skills.
  • Strong written and verbal communication skills and the ability to prepare and present information to support decision making
  • Ability to learn quickly in fast paced environment and someone who is a self-starter.
  • Ability to be flexible with work schedule, including weekends and holidays.
  • Proficiency with SAP, Business Objects, SharePoint, Tableau, Jira, Smart-sheets and Microsoft Office Suite
     

Education is important to us, here is what we are looking for…

  • Bachelor’s degree in Accounting or Finance or equivalent


Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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