Domestic Sales Ticket Program & Contracting Manager
Apply Now Apply Later Job ID 10151307 Location Celebration, Florida, United States / Anaheim, California, United States Business Walt Disney World Resort Date posted Jun. 29, 2026Job Summary:
Domestic Sales Ticket Program & Contracting Manager
The Domestic Sales Ticket Program & Contracting Manager is responsible for leading and overseeing the sales contracting process for Walt Disney World (WDW), Disneyland Resort (DLR) and Aulani, spanning all domestic and international wholesale, travel agency and military sales channels. This role supervises a wide range of annual travel trade contracting requirements, manages the review and communication of special promotions to trade clients, and prioritizes daily activities for the team. The role collaborates extensively with cross-functional partners including Legal, Financial Accounting, CIMA, Sales Strategy, Pricing & Logistics to ensure contractual obligations are met, operational efficiency is maximized, and sales performance is optimized. Additionally, this role liaises with legal to give guidance to Disney Destinations Strategy, Sales & Solutions teams.
This position sits onsite in either Celebration, FL or Anaheim, CA.
Key Responsibilities
Lead and manage the contracting timeline and requirements for WDW, DLR, and Aulani across all sales channels, including Domestic & International Wholesale/OTA, Military Sales, Travel Agency & National Account Sales, EarMarked, Central Florida ticket sellers, and accommodation programs
Coordinate and communicate product updates, legal Exhibits, and client notifications, partnering with Pricing & Logistics for execution
Partner closely with Legal teams to execute ad hoc contracts, ensuring consistent language and policy, leveraging experience from similar agreements
Coordinate financial security requirements with Financial Accounting for annual and mid-term contracting changes
Partner with DX Intelligence and Sales Strategy, providing account information to support nets/commissions, client incentives, and sales channel alignment
Provide sales channel mapping for Product TSRs to ensure accurate client setup and contracted product delivery via Disney Travel Trade Connectivity
Lead and oversee the Yellow Pass annual recertification process
Serve as subject matter expert on contractual terms and conditions, acting as a voice in business operations decisions impacting Sales channels
Drive department operational efficiency by leveraging technology and collaboration with stakeholders, including driving the contract efficiency project
Supervise Contract Specialists serving Domestic and International trade clients, defining expectations and priorities for operational success
Qualifications
Strong knowledge of overall travel industry, preferably with work experience in the wholesale channel of the travel industry
Knowledge and experience working with contracts, agreements and other legally binding documentation
Identify opportunities, plan, negotiate and execute projects with proper follow-through, on-time completion and with limited supervision
Demonstrate ability to partner internally and externally and to work comfortably and effectively at all levels
Proficiency with Microsoft Word, Excel and Outlook is a must and preferably Airtable or other project management applications
Experience working in collaborative environments and managing multiple projects
High attention to detail and experience multitasking in a fast-paced environment
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
The hiring range for this position based in Celebration, FL is $91,000.00-$121,900.00 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on the level and position offered.
About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
