Logistics Specialist
Apply Now Apply Later Job ID 10146430 Location Celebration, Florida, United States Business Disney Experiences Date posted Apr. 01, 2026Job Summary:
Logistics Specialists are part of a global team that manages logistics processes to deliver products to the right place, at the right time, at the lowest possible cost, while meeting service policy commitments. There are four areas that an employee at any given time can be performing their role, with increasing scope of volumes: shipment management, freight audit/allocation/claims, payment, and the OLIVER system help desk.
This position reports to the Logistics Operations Manager.
This is a full-time role.
What You Will Do
Shipment Management:
Utilize OLIVER bulk planning functionality, review demand/flow recommendations, and execute shipment tendering and carrier selections that meet customer service requirements at the lowest possible cost.
Execute shipments by coordinating with external supply chain partners; suppliers, carriers, and third-party consolidators.
Hold supply chain partners accountable to day-to-day performance objectives.
Complete shipment issue resolution with internal clients to meet inventory demand.
Improve transit time by ensuring freight delays are recognized and resolved.
Reporting, Analytics & Models:
Speak to the client and supply chain partner dashboards and scorecards. Be aware of the services required to meet specific metrics and drive service to improve the metrics.
Input, maintain, and validate OLIVER master data tables, including partner master setup, rates, equipment, warehouse appointment scheduling constraints, locations, etc.
Validate and update shipment ETAs to final destinations, ensuring clients have the most up-to-date and accurate information.
Maintain models and tools to support client flow and spend management decisions, including estimated landing factors, air freight estimating tools, manufacturer routing guides, and transit tables.
Freight Audit, Allocation & Payment:
Receive all supply chain partner invoicing for supply chain fees (duty, freight, customs brokerage, consolidation, etc) and execute the audit and allocation of fees to each client.
Field partner inquiries on account statement and status.
Field client escalations of shipment issues after delivery.
Manage disposition instructions and execution of claims filing and collections with supply chain partners.
OLIVER System Help Desk:
Execute user enablement and user training.
Support a call center that manages systems support and resolution of trouble tickets opened by system users.
Create and maintain user training manuals.
Qualifications & Skills
3+ years of experience in a logistics-related role
Experience using Microsoft Office Suite, including Excel, Outlook, and PowerPoint
Experience working with Enterprise Resource Planning (ERP) systems such as DBS, SAP, Island Pacific, and/or Oracle
Experience working with Transportation Management Systems (TMS) such as Oracle OTM, Red Prairie, and/or similar platforms
Preferred Qualifications & Skills
Regulatory and compliance awareness
Experience with shipping regulations, documentation requirements, and safety standards
Experience with process improvement for streamlining operations, reducing costs, and improving delivery performance
Experience with data analytics
Education
High School Diploma or equivalent is required
Advanced degree in Supply Chain Management, Logistics, Finance, or related is preferred
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Experiences.
Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.