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Imagine working side-by-side with industry leaders in your field of study. Imagine building upon the skills you've learned in the classroom within a family of legendary brands passionate about creating world-class experiences on a global scale. Now, imagine yourself in a paid Disney Internship.

ABC11 Troubleshooter & Consumer Intern, Fall 2024

Apply Now Apply Later Job ID 10079088 Location Durham, North Carolina, United States Business Disney Entertainment Television Date posted Apr. 24, 2024

Job Summary:

About the Role & Program

Our ABC11 Internship Program with the ABC11 Troubleshooter is designed to provide a student with in-depth and hands-on experience trying to resolve viewers’ issues with business and consumer-related problems! The intern will also work very closely with ABC11 Troubleshooter Diane Wilson.

What You Will Do

From rip-offs to consumer investigations, our intern will develop their editorial judgement and research skills by reviewing consumer problems. A typical day includes writing emails to the business or company involved in the story, plus confirming the required information and data to move forward to investigate the claim. The intern partners with our ABC11 Troubleshooter in writing and crafting the story for multiple platforms.

Required Qualifications & Skills

  • Current class standing of sophomore, junior or senior.
  • Strong academic record.
  • Committed and available to work for the entire length of the internship.
  • Must demonstrate knowledge or current events and/or consumer news.
  • Able to work in a fast paced, multi-platform and deadline driven environment.
  • The ability to work well on teams and collaborative efforts.
  • Strong written and verbal communication skills.
  • Effective communication skills are essential, along with strong writing and video editing skills.
  • Familiarity with long form TV and video production.
  • Proficiency with MS Office, including Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

  • Major or previous coursework in Communications, Public Relations, Marketing, Advertising, Business Administration, Media Law or related major
  • Proficient in Zoom meeting coordination

Requested Documents

  • Candidate to provide a link to a portfolio of work samples (if applicable, please include a password in the section indicated in the application)

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all of the below requirements:

  • Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship
  • Be at least 18 years of age
  • Have not completed one year of continual employment on a Disney internship or program.
  • Possess unrestricted work authorization

Additional Information

  • Be able to have a consistent, reliable work schedule throughout the internship
  • The approximate dates of this internship are August 2024 through January 2025
  • All candidates must be willing to work 20 hours/week (hours and days to be determined by your supervisor)
  • Able to provide own housing for the duration internship program in the Durham, North Carolina area
  • Able to provide reliable transportation to/from work in the North Carolina area

Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description, so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

About Disney Entertainment Television:

Disney Entertainment Television is a collection of renowned content brands at The Walt Disney Company creating original entertainment and news programming for the company’s streaming platforms Disney+, Hulu and Star, and its broadcast and cable networks. Its extensive portfolio is comprised of ABC Entertainment, ABC News, ABC Owned Television Stations, Disney Branded Television, Freeform, FX, Hulu Originals, National Geographic Content and Onyx Collective, in addition to Disney Television Studios, which include 20th Television, 20th Television Animation, ABC Signature and Walt Disney Television Alternative. Responsible for over 4,500 hours of programming a year across more than 300 programs of all genres, Disney Entertainment Television’s creative brands are at the forefront of groundbreaking storytelling, captivating audiences and generating critical acclaim. In 2023, Disney Entertainment Television’s programming excellence earned 163 Emmy® nominations across daytime, primetime, news & documentary, and children’s & family categories.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with WTVD Television, LLC, which is part of a business we call Disney Entertainment Television.

WTVD Television, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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