NAM Retail Sales Manager

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives.  From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world.

The North America (NAM) Retail Sales Manager is accountable for driving retail sales growth across core categories within the entire Disney, Marvel, and Lucas brand portfolio. This position demands strong collaboration with both internal teams and external partners, as well as key licensees, to implement strategic initiatives effectively. Establishing and maintaining robust relationships across Grocery, Drug, Specialty retailers and with key stakeholders—including the Disney Consumer Products North America Sales Team, Brand Commercialization, Retail Marketing, Retail Analytics Category, PD, and Creative—will be essential for achieving business objectives.

This role reports directly to the Director of Retail Sales and sits onsite in Glendale, CA.

What you will do:

• Cultivate long-term relationships with retail buying team. Become a trusted advisor, offering insights and tailored solutions that align with the retailer’s objectives. Represent the brand professionally, building credibility and influence within each account.

• Leverage consumer, shopper, and category insights to Identify key strategies by brand and by sub-category that deliver against TWDC strategic initiatives.

• Proactively identify market-share and white space opportunities for existing brands, categories, and consumer segments, across new IP, content events and evergreen brands.

• Provide strategic insights on real-time and emerging trends, competitive developments in the channel and supplier base, product design needs to share back with internal shareholders.

• Execute strategies in coordination with merchants and relevant licensing suppliers while maintaining agility.

• Perform regular analysis of account business, assess opportunities and risks, and provide recommendations/gap analysis to drive future opportunities.

• Coordinate and facilitate efficient communication between internal teams and retail partners (Creative, PD, Category, RBC, Marketing) to develop and implement programs that meet sales objectives. Ensure process consistency through documentation, adherence to timelines, and collection of insights.

• Drive regular retail planning, pitch development and presentations aligned to Category and Brand strategic objectives and retailer needs.

• Partner with Retail Marketing team, Brand Commercialization, and National Marketing to develop and implement impactful retail marketing plans that deliver sell-through & ROI objectives for strategic priorities. Collaborate with internal synergy partners to develop cohesive retail programs and unique opportunities.

• Build and leverage team-oriented relationships with DCP Category, PD and Creative teams to ensure strategic alignment by brand, category, and initiative to meet financial objectives.

• Support the development and presentation of annual Joint Business Plans to align on shared objectives and growth targets.

What you will have:

• 5+ years of experience in buying, merchandising, or assortment planning within a mid-to-large company

• Passion for the Disney brand and storytelling

• Proven understanding of retail sales, marketing strategies, and brand/property positioning

• Demonstrated success in building and maintaining multi-functional relationships with retailers

• Strong analytical and financial acumen with the ability to interpret business insights

• Excellent organizational skills with the ability to manage multiple initiatives, from tactical to strategic, in a fast-paced environment

• Effective collaborator across diverse teams and functions

• Innovative, self-starter with the ability to work independently and drive results

• Exceptional interpersonal and communication skills, both written and verbal

• Proficient in Keynote, PowerPoint, Excel, Word, and other productivity tools

• Comfortable representing the Retail Sales team in front of key stakeholders and partners

• Team-oriented mindset with a proactive and solution-driven approach

Preferred Qualifications:

• 5+ years of experience including focus on retail or licensing environment. (Grocery, Drug, Value, Home, Club)

• Experience managing projects including timelines, approvals, documentation and overall deliverables and insight gathering.

• Cross-functional knowledge both internally and externally working across departments such as marketing, brand, retail, legal, operations and more.

• Knowledge of SharePoint and Box and ability to learn new technologies as needed.

• Ability to interact with a variety of levels of decision makers and staff.

Required Education:

• Bachelor’s degree preferred, or equivalent experience.

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

The hiring range for this position in Glendale, CA is $105,100.00-$140,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.