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Senior Product Manager

Apply Now Apply Later Job ID 10084293 Location Glendale, California, United States Business Disney Experiences Date posted Mar. 28, 2024

Job Summary:

We Power the Magic!” That’s our motto at Disney Experiences. Our team builds extraordinary immersive digital experiences for the Company’s world-class vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in California within the Disney Experiences team.

Disney Experiences (DX), a division of The Walt Disney Company (TWDC), uses a proprietary Portal application to interact with our Licensees, ingest their royalty statements, collect their forecast, and provide key data on their global licensing contracts. This Portal integrates with other core Licensing Financial Systems such as Royalty Management, Financial Planning, and Contract Lifecycle Management.

The Senior Product Manager will identify workflow improvements, facilitate conversations with our Controllership, Revenue Accounting, Finance and Licensees across the global Disney Consumer Products (DCP) Segment and technology partners to align overall business and technical objectives. This role will inspire organizational change to prepare the business for next generation features in the Smart Forecasting platform. In this role you will collaborate with project management and software development teams to support the launch and ongoing operational improvementsForecastingart Forecsting platform. In the near future, this role will be used for expansion of the Licensing Portal experience to the Contract Lifecycle Management Replacement Project.

The Senior Product Manager will have a global perspective, looking across all regions when developing solutions to meet the needs of the organization. You will ensure IT processes are repeatable, recommending thoughtful approaches to gather requirements and deliver projects while providing business value. The candidate will identify and assess potential “forward-thinking” solutions for both technical and business feasibility.

In this role you will work well under pressure, thrive with change, and seek opportunities to find solutions for new business opportunities. You will be detail oriented, have strong communication skills as well as be able to operate and interact at many levels in an organization.

What You’ll Do:

  • Lead the full-cycle development of DCP technology products from conceptualisation to delivery with an understanding of Disney’s Licensed merchandise product lifecycle
  • Translate finance, revenue accounting or contract management goals into a technology product strategy and roadmaps by effectively presenting with global business partners
  • Collaborate with engineering, design, architecture, and quality assurance partners to ensure development is in line with product strategy and roadmap
  • Connect with users regularly to have a deep understanding of their needs, difficulties, and how they experience your products
  • Define and write clear requirements and user stories for the development team
  • Participate in and influence technical discussions to solve sophisticated business/system problems
  • Prioritize the product backlog and make recommendations to business partners and leadership while considering trade-offs
  • Establish product release plan and set expectations with new feature delivery
  • Perform analysis across a sophisticated finance environment to assess data accuracy, troubleshoot issues, and answer partner questions
  • Build user training documentation and host user training sessions for product adoption
  • Demonstrate knowledge and proficiency in Agile project methodology and change management principles

Required Qualifications & Skills:

  • 4+ years of experience in building consumer-quality technology products from conceptualisation to launch/support
  • 5+ years of experience in Product Management, defining and implementing end-to-end product strategies influencing the business
  • Experience with highly coordinated accounting applications, including interfaces to SAP, forecasting, data warehouses, master data management, and product master
  • Understanding of Licensing and Consumer Products industry with proven domain experience in Revenue Accounting, Finance and Contract Management Systems including, but not limited to contract processes and practices, licensee royalty statement submission processes, royalty and revenue transaction processing
  • Experience in crafting product roadmaps for new and existing products
  • Excellent interpersonal and communication skills, with the ability to balance multiple priorities and set expectations
  • Shown leader that champions positive relationships with business users and technology engineering partners
  • Ability to explain sophisticated concepts in a digestible way across business and technology partners at all levels
  • Experience in Agile/Scrum methodologies.
  • Excellent analytical, trouble shooting and problem-solving skills with attention to detail.
  • Ability to lead cross-team projects.

Preferred Qualifications:

  • Certified Scrum Product Owner (CSPO) certification
  • SAFe Agilist certified
  • Deep understanding of tools such as Jira, Confluence, among others
  • Peripheral certifications such as CSM, PMP, CBAP, etc.

Required Education:

  • Bachelors Degree in Computer Science, Information Systems, Engineering, Finance, Accounting or related field plus 5 years of experience

Preferred Education

  • Master’s Degree in Computer Science, Information Systems, Engineering, Finance, Accounting or related field and 3 years of experience.


The hiring range for this position in CA is $ $132,800.00 to $182,400.00 to per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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