TWDC Store Representative (OPEIU)
Apply Now Apply Later Job ID 10116607 Location Glendale, California, United States Business The Walt Disney Company (Corporate) Date posted Apr. 02, 2025Job Summary:
Are you passionate about Employee Services and Disney Products? If the answer is yes, then the TWDC Store Representative role might be right for you! You will be part of a team that helps fellow employees navigate company resources and creates exclusive merchandise, making the employee experience a little extra special. At Disney Corporate you will have the opportunity to see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment.
This position falls under the collective bargaining agreement of OPEIU (Local 174). For additional information, please refer to www.opeiu174.org
This position reports to Sr. Mgr & Buyer, TWDC Stores & Services.
The qualified candidate must be able to provide outstanding Guest Service, communicate effectively, generate sales, merchandise product, process deliveries of new merchandise, restock product, maintain good store visuals, keep an organized storage room, and support the store management team by implementing new retail and marketing strategies to help grow the business.
Duties of this role:
- Guest Service: greet and always become available to Guests in a friendly manner, prioritizing Guest interaction over tasks.
- Help fellow employees navigate company resources and learn about discounts and new company initiatives.
- Perform effective till transactions that enhance the Guest perception and observes all relevant SOPs protecting Company assets including cash handling.
- Maintain a neat and organized Store, on stage and backstage, so that product is clearly represented and available for replenishment.
- Assist with stock deliveries and replenishment to agreed standards.
Minimum Qualifications:
- 3+ years retail experience as Sales Representative, Sales Associate, or similar role.
- High school degree.
- Familiarity with POS (point of sale) systems and the ability to learn new technologies.
- Excellent communication skills, capable of building trusting relationships
- Ability to upsell.
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.
- Must be able to lift heavy objects (40 pounds or more) from time to time as required.
- Ability to stand for an extended period of time.
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
The pay rate for this role in Burbank/Glendale is $20.61per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About The Walt Disney Company (Corporate):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.