Education Guide
Apply Now Apply Later Job ID 10106094 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Nov. 15, 2024Job Summary:
About the Role & Team
As an Education Guide you will be responsible for leading small groups of Guests through a variety of animal and nature-based tour experiences, both onstage and backstage, at locations across Walt Disney World, including Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge and Epcot.
You will report to the Education Manager.
This is a Part-time role.
What You Will Do
You will host Guests while sharing stories of animal care and conservation efforts taking place around the world. These tours may also include elements such as food & beverage offerings, photography, guest transportation and visiting backstage animal areas. You will maintain a high regard to safety at all times including supervising the use of safety equipment. Leading these tours, you will deliver an outstanding Disney experience using your personal and dynamic style all while you are responsible for crafting a premium level Guest experience from check-in to departure.
Required Qualifications & Skills
Ability to excel in a very dynamic, fast-paced, diverse and team-oriented environment
Proven strong Guest service skills with a focus on The Five Keys
Ability to lift 50 pounds and walk/stand for long periods of time outdoors on uneven terrain and in all weather conditions
Full availability with flexibility to work nights, weekends and holidays
A valid U.S driver’s license for a minimum of five years and ability to acquire a FL driver’s license
Operating a company vehicle, including a 15-passenger van and mini-bus, is required for this role
Must pass a Disney Department of Transportation Compliance Driver’s Record background check and Company Driving Tests
Successful completion of Fall Protection Authorized User training
Ability to optimally complete Basic First Aid and CPR training
Comfortable standing in up to 4 ft of water
Ability to use reservation booking systems
Preferred Qualifications
Ability to demonstrate strong facilitation and presentation skills
Experience leading guided tours
Experience working with the public in a formal or informal learning setting (i.e. classroom, zoo, aquarium, museum, or science center).
Experience delivering animal content and conservation messaging
Proficient in multiple languages
Minimum of six months Walt Disney World experience
Education
Completed College course work in Biology, Zoology, Environmental Education, Environmental Science, Elementary/Secondary Education, or a related field is required
Bachelor’s degree or equivalent is preferred
Additional Information
Benefits & Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
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About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney World - Division, which is part of a business we call Walt Disney World Resort.
Walt Disney World - Division is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
