Job Overview

The Disney Experiences (DX) Learning Strategy team is a global segment-focused team that develops and leads learning initiatives for Executives, Leaders, and Professionals. These initiatives include leadership and executive development programs, targeted offerings, and events at various leader transition and career growth points.

The Content Curator & Design Manager supports the design, development, and facilitation of learning content for programs supporting leaders across the segment. This role blends learning design, consulting, and facilitation skills. This role partners with multiple organizations and individuals around the world to deliver learning products and services.

Responsibilities

• Partner with key clients and learning colleagues to develop comprehensive learning strategies that build skills and capabilities, engagement that drives performance, and results for complex businesses that span across the DX segment.

• Apply learning theory/models, benchmark standard methodologies/trends, and maintain knowledge of innovative approaches to deliver learning solutions that drive lasting impact

• Rigorously keep up with consulting/training industry trends to provide effective and relevant learning solutions to client groups.

• Leverage Instructional Systems Design (ISD) approach to curate existing learning and development content, work with the Enterprise Center of Excellence to identify new content needs for learning and development experiences

• Cultivate and maintain strong relationships across the HR and business community

• Build deep knowledge and understanding of multiple businesses to interpret needs and challenges, proactively recommend sophisticated learning solutions, and decipher readiness for these solutions in close collaboration with senior management

• In conjunction with PM, develop comprehensive measurement strategies to understand impact of learning for both the participant and the organization.

• Drive post-learning analysis and measurement/survey reviews with PM, clients, and partners to decide if further action is required to deepen learning experience. Curate and assemble content across a variety of different types of learning experiences such as virtual instructor-led, in person learning experiences, and self-directed takeaways

• Ensure appropriate sourcing and licensing for all learning content in development.

• Maintain a clear understanding of various participant learning styles in order to present the best instructing and learning environment for diverse participants

• Act as key thought partner in how to use existing learning and development resources and courses to develop leaders within The Walt Disney Company

Basic Qualifications

• 5 or more years of multifaceted experience in performance consulting, training, learning and development, organizational development, culture transformation and/or team development

• Strong consultant skills and prioritization/organization skills in a fast-paced business and learning environment

• Understanding and experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development)

• Ability to facilitate highly sophisticated content and agendas, adapting approach and style to a variety of audiences

• Ability to quickly absorb interpersonal nuances and needs to “speak the language” of the client

• Ability to gain credibility and influence executive audiences with strong executive interpersonal skills

• Proven project management, organizational skills and confidentiality with critical information

• Ability to synthesize large amounts of data to make strategic recommendations and the ability to see gaps and improve accuracy of data-driven decision making

• Proven track record of working with ambiguity and agility in a constantly evolving environment

• Intuition for business and ability to stay on top of industry and organizational knowledge

• Ability to present a clear, detailed content strategy to various audiences and articulate how this approach supports the learning objectives defined

• Ability to engage with multiple clients simultaneously and self-manage priorities with opposing demands

• Outstanding presentation skills with both concepts and scripted content for a variety of audiences; ensure messaging is appropriate for each

• Facilitate programs and conduct a Train-the-Trainer as needed

• Ability to build relationships with teams across units and geographies, adjusting style where appropriate

• Strong written, verbal and presentation skills

• Problem solving and decision-making skills

Preferred Qualifications

• Experience as a learning and development or performance consultant for a Fortune 100 company

• Extensive knowledge in training and development models, adult learning theory or instructional design

• Experience with instructional facilitation for sophisticated businesses that include a spectrum of employee types, from executive to entry-level including related certifications

Required Education

• BA/BS in Business, Education, Instructional Design, Psychology, Performance Consulting, Training/Curriculum Development, Communications, or related field – OR – Relevant equivalent experience

Preferred Education

• Advanced Degree or equivalent experience in Education, Industrial Psychology, Organizational Behavior/Psychology, or Organizational Development/Effectiveness

• Formal certification/education/experience in applying learning models, adult development theory, or curriculum development