Operations Manager- Distribution Services
Apply Now Apply Later Job ID 10152879 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Jun. 17, 2026Job Summary:
About the Role & Team
Are you ready to be at the heart of the magic and drive excellence every day? As the Operations Manager- Distribution Services, you'll play a pivotal role in leading and energizing our warehouse and distribution center operations. You'll inspire, coach, and empower a dedicated team of Teamster Union hourly Cast Members, guiding them to reach their full potential while fostering a dynamic, collaborative environment. Your leadership will help break through barriers, celebrate achievements, and ensure accountability in job performance and adherence to company policies. If you're passionate about safety, championing 5S standards, delivering exceptional customer service, and elevating team performance, this is your chance to make a tangible impact in a fast-paced, rewarding setting where every day brings new opportunities to shine.
You will report to the Senior Operations Manager- Distribution Services
This is a Full-Time role
What You Will Do
Lead and supervise more than 20 Direct Reports: Safety, Regulatory, 5S, Specific Job Functions.
Follow operating guidelines, safety rules, and union contract requirements.
Track team and individual performance.
Work with internal leaders to complete daily tasks.
Daily operation checklists.
Payroll Processed Daily.
Inspecting daily operations and monitoring Cast performance through observations.
Independently manage warehouse operations as the on-site salaried leader for Distribution Services, addressing challenges and coordinating with leadership and business partners to ensure business continuity.
Required Qualifications & Skills
Extensive experience in warehousing and distribution.
Expertise in optimizing warehouse management systems to enhance efficiency and boost productivity.
Experienced in coaching, mentoring, and leading.
Proven ability to excel in fast-paced environments by expertly prioritizing tasks, coordinating multiple projects, and consistently meeting tight deadlines through exceptional organizational and time management skills.
Expert in harnessing computer technology for innovative solutions.
Strong problem-solving and process improvement skills.
Proven ability to tackle and resolve conflicts with swift, effective strategies.
Excellent written and verbal communicator.
Strong computer proficiency.
Ability to be flexible with work schedule, including nights, weekends, and holidays.
Skilled in budgeting and scheduling.
Preferred Qualifications
Showed excellent understanding of business principles.
Bi-Lingual (Spanish a plus).
Proven background in managing within a unionized workplace.
Exceptional abilities in customer service.
Demonstrated ability to lead projects successfully and drive results.
Demonstrated expertise in 5S and KAIZEN methodologies.
Education
Bachelor’s degree or equivalent experience.
Master’s degree- Preferred.
Additional Information
The position is fully on-site.
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The hiring range for this position in Orlando, FL is $83,000 to $111,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
