Sales Manager, Disney Vacation Club
Apply Now Apply Later Job ID 10151323 Location Lake Buena Vista, Florida, United States Business Disney Vacation Club Date posted May 29, 2026Job Summary:
Job Description
As a Sales Manager, you will be the direct leader of a Disney Vacation Club (DVC) Sales Guides team at Walt Disney World. This role is responsible for developing, coaching Sales Guides on sales techniques, and enhancing operational efficiencies to move Guests through the sales process.
As the Sales Manager, you will report to the Sales Director.
Responsibilities:
- Develop Sales Guides, which include role-playing, shadowing, and reviewing phone calls identifying opportunities to improve sales capabilities while ensuring adherence to compliance and legal regulations
- Mentor, coach, motivate, empower, and train a high performing Sales team
- Provide Sales Guides day-to-day leadership and direction, motivating the team to achieve key goals and performance expectations
- Leverage technologies and tools to achieve sales targets
- Assist in developing and implementing sales strategies and tactics to achieve business objectives
- Identify standard processes to emphasize continuous improvement and consistency in sales process and operations
- Effectively collaborate with various partners & stakeholders to achieve desired outcomes
Required Qualifications:
- Minimum 5 years of sales and guest service leadership experience
- Prior performance management and goal-setting experience.
- Quickly identifying gaps within the team while developing action plans to enhance individual and team sales achievement
- Direct involvement in day-to-day operations while also assisting with member and guest concerns
- Demonstrated solution-focused problem-solving and decision-making skills
- Ability to excel in a fast-paced matrixed sales environment
- Propensity to think strategically and tactically to achieve and exceed company and team initiatives
- Excellent communication, interpersonal, and organizational skills
- Strong negotiation and influencing skills
- Active Florida State Real Estate License
Preferred Qualifications:
- Bilingual communication skills
Required Education:
- Bachelor’s Degree or equivalent
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The hiring range for this position in [location] is $91,000.00-$121,900.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Vacation Club:
Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Club Sales and Services, Inc., which is part of a business we call Disney Vacation Club.
Disney Vacation Club Sales and Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.