Sr Workforce Analyst (Labor Optimization) - Temporary Assignment/Project Hire
Apply Now Apply Later Job ID 10078825 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Apr. 22, 2024Job Summary:
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?"
Disney’s Senior Workforce Analyst applies technical, statistical, and analytical skills to develop efficient tools and provide analysis that informs business decisions for Labor Management. The analysis will be done for multiple purposes including operational projects, strategic projects, ad hoc requests, identification of root causes, and process redesigns. Assignments are project-based and will change and evolve. Business partners include Global Human Resource Operations (GHRO), HR Information Systems, Labor Systems, Labor Strategy & Analytics, Operations Training, and Casting to identify process improvements and develop creative solutions to meet calculated labor needs.
A Senior Workforce Analyst must possess attention to detail, passion, and curiosity to understand the “why” behind the performance, and the ability to create and support a story based on quantitative findings.
The selected candidate will report to the Manager, Workforce Transformation & Optimization. In addition, this role will have direct reports.
This is a Temporary Assignment/Project Hire with no guarantee of permanent placement.
You Will:
Work with partners to analyze data to identify data issues and develop solutions
Provide quick and reasonable approaches and effort estimates during project planning
Conduct accurate analyses to calculate impacts for assigned projects
Project manage projects and workstreams of large projects, including effective communication and escalation
Contribute to design, build test plans, and conduct testing for new analytical tools developed by team members
Provide leadership to Forecasters in day-to-day analysis and support work including analysis validation, issue resolution, client support, operational monitoring, and documentation standards
Consistently provide mentoring and ongoing coaching and development to Forecasters
Drive complex work with many unknowns, new content, and multiple stakeholders
You Have:
Validated creativity to approach problems in new, innovative ways
Understanding of mathematical and statistical analysis methods and real-world application
Experience analyzing and joining large data sets using multiple data sources
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Ability to translate analytical results into clear, story-based presentations to share with non-technical and technical audiences at all levels
Attention to detail experience demonstrating validated analytical and technical skill
Demonstrated the ability to meet multiple deadlines and able to effectively prioritize multiple tasks or projects at once
Ability to handle confidential information
Required Qualifications:
Expertise in Excel performing comparative analysis utilizing tools and formulas
Experience with analysis of large data sets
Experience in Tableau
2+ years of salaried experience
Prior leadership/mentorship experience
Preferred Qualifications
Experience in SQL, MicroStrategy
Experience in Microsoft Power Suite
Required education:
Bachelor’s Degree in Mathematics, Industrial Engineering, Operations Research, Data Analytics, or relevant work experience
Preferred Education:
Master’s degree in Mathematics, Industrial Engineering, Operations Research, Data Analytics, or relevant work experience
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
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About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
