Systems Analyst
Apply Now Apply Later Job ID 10101226 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Sep. 19, 2024Job Summary:
About the Role & Team
"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates in everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!" Are you ready to join this team and make an impact?"
As a Systems Analyst in Disney Experiences Worldwide Safety Health & Sourcing (WSHES) organization, you'll have domestic and international responsibilities in the support of several Safety Systems. You'll be a member of a team with varied strengths working with users to implement technical solutions that help to reduce risk and lead consistency throughout several business units within Walt Disney Parks and Resorts to ensure that our experiences are safe for Guests and Cast Members.
This is a Full-Time Role
You will report to the Senior Manager, Walt Disney World Systems and Processes
What You Will Do
Meet with clients from multiple business units to understand and troubleshoot application issues with Safety Systems.
Participate and occasionally facilitate meetings to define user requirements to enhance Safety Systems.
Work with teams and vendors to resolve system issues and implement new processes that enhance the user's experience and lead efficiency.
Modify application Screens, application workflows, and global system libraries to meet our needs.
Pull information from the application database to provide Leaders and Executives data to help make decisions.
Document Processes and Basic Training Guides.
Partner and connect with all levels of cast from Hourly, Salaried, and Executives.
Work a variety of shifts to support deployment schedules.
Provide after-hours on-call support for client groups in a team rotation.
Required Qualifications & Skills
Ability to communicate with users and technical partners effectively.
Proven knowledge of relational databases and SQL.
Familiarity with mobile device technology.
Experience with Microsoft Office Suite.
Demonstrated problem-solving skills, as well as continued improvement process skills.
Ability to analyze business solutions to recommend efficient technical needs.
Ability to adapt to changing priorities in a dynamic environment.
Ability to travel onsite and be flexible with work schedule, including evenings, weekends, and holidays.
Preferred Qualifications
Knowledge of iCertainty Software and IBM Maximo.
Knowledge of BusinessObjects, Tableau, and/or MicroStrategy.
Experience with JAVA and XML.
Understanding of HACCP Principles.
Project Management and Task prioritization skills.
3+ years of supporting technology implementations/customer support.
Education
BS or MS degree in Computer Science or technology-related field, or equivalent experience
#li-sb6
#DXFOS
#DXMedia
About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
Watch Our Jobs
Sign up to receive new job alerts and company information based on your preferences.
For Disney Job Alerts to work, JavaScript must be enabled in your browser.