Teller I
Apply Now Apply Later Job ID 10089412 Location Lake Buena Vista, Florida, United States Business Partners Federal Credit Union Date posted May 06, 2024Job Summary:
This position performs all functions of front-desk and teller services. The incumbent is responsible for processing transactions related to member account requests and must balance each day’s transactions and verify cash totals. The incumbent will actively promote and cross-sell Partners’ products and services. The Teller must display a welcoming and positive demeanor with members and co-workers, while maintaining professional and ethical service standards set by Partners.
Responsibilities:
Ensures that all teller functions are correctly performed and are in accordance with established policies and procedures.
Ensures that all Members' needs are met and commitments to them are kept; providing "5 Star Service", to every member, every time.
Ensures that all security procedures are followed.
Balances cash drawer daily (when used).
Performs teller paying and receiving functions as required. Receives share deposits and loan payments. Prepares proper receipts.
Responsible for identifying and building a network of Member contacts through qualified leads, referrals, telephone canvassing and face-to-face interaction with the purpose of creating financial opportunities.
Supports the credit union's objective and promotions by encouraging the use of multiple products and services to meet the Member's financial needs.
Developing and growing level of product knowledge to communicate features and benefits of all Credit Union products and services. Educates Members on how to become financially responsible.
Performs other related duties as assigned or requested.
Basic Qualifications:
A minimum of 1 year financial and sales experience is required.
Excellent member service and conflict resolution skills
Effective sales skills
Strong problem-solving skills
Clear and open communication skills
Flexible; easily adapts to change
Strong time-management skills & ability to multi-task
NMLS Certification Required
Ability to use a personal computer and related software applications including Microsoft Outlook.
Responsible; takes initiative and works independently
Strong teamwork skills
Cash Handling Experience
Preferred Qualifications:
Language Skills: Spanish (preferred)
FL Notary (preferred)
Episys (preferred)
Required Education:
High School Diploma or GED
Pay Transparency
The pay rate for this role in Florida is $18.00 to $20.80 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Partners Federal Credit Union:
For more than 50 years, Partners Federal Credit Union has delivered The Partners Difference to our more than 175,000 members, with the highest levels of service, value, access and convenience. Plus, a full array of financial products you’ll find at the biggest banks, including savings, checking, loans, wealth management and the latest in innovative account access. And always with an exclusive connection to The Walt Disney Company that ensures a level of quality unsurpassed in banking. Named one of the 2019 “Best Credit Unions to Work For” by Credit Union Journal, Partners is truly Cast Members serving Cast Members, creating a genuine bond and commitment to service that no other financial institution can match. Join and discover that at Partners, we honor membership for life — because members can confidently rely on us at every stage of it. And because of our connection to The Walt Disney Company, every person who works for Partners is also a Disney Cast Member/employee.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Partners Federal Credit Union.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.