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Veterinary Practice Manager

Apply Now Apply Later Job ID 10100960 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Sep. 30, 2024

Job Summary:

About the Role & Team

As the Veterinary Practice Manager, you will be an integral member of the Animal Health leadership team, leading the Veterinary / Laboratory Technician Team for Disney’s Animal Kingdom (DAK), Disney’s Animal Kingdom Lodge (DAKL), and Tri Circle D Ranch, and providing additional support for the Seas with Nemo and Friends (Epcot). You will work closely with the other leaders and team members to provide excellent animal care, ensure efficient and effective function of the Animal Health operation.

In this full time, on-site, role, you will be reporting to the Veterinary Operations Manager.

What You Will Do

  • Lead all aspects of the DAK Hospital operation, including safety, inventory, equipment maintenance and purchase, and regulatory compliance
  • Lead the DAK veterinary and laboratory technicians, supporting cast in their professional development, holding regular team meetings and one on ones to help develop team performance
  • Presence in the operation daily to coordinate and problem solve, assist front line cast whenever vital, and partner with leaders and teams from Husbandry, Behavioral Husbandry team, Animal Nutrition, Water Sciences, Operations, Safety Services, Facilities, outside vendors, and more
  • Participate in and promote the Animal Health team's guest experiences
  • Partner with veterinarians, vet techs, lab tech, clinical pathologist, and Medical Records team to supervise/coordinate all vital diagnostic testing and sample submissions
  • Supervise hospital imaging, acting as radiation & laser safety point for the Animal Health team
  • Partner with other Animal Health leaders to ensure operational coverage, continuity, communication, and consistency across the team
  • Assist and/or lead animal health special projects

Required Qualifications & Skills

  • Minimum three years of zoological/aquatic facility experience, or equivalent, as a certified veterinary technician
  • Proven leadership experience (project or people based)
  • Excellent organizational and communication skills; detail oriented; ability to prioritize and adapt
  • Proficiency in technology/software such as Microsoft Outlook, Word, Excel; SharePoint, Workday and ZIMS; Zoom and Teams

Preferred Qualifications

  • Experience in veterinary practice management / vet hospital leadership
  • Active Member of AZVT or AZA/other relevant professional organization
  • Familiarity with Walt Disney World, ASE, Animal Health managerial processes and company policies
  • Experience in leading large, multi-doctor veterinary practices.

Education

  • A.A.S. from an AVMA-accredited Veterinary Technology Program, or equivalent experience
  • Veterinary Technician Certification (CVT) in the state of Florida or ability to acquire licensure within 6 months

Preferred Education

  • Bachelors Degree or equivalent experience

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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