Analyst, Workforce Planning
Apply Now Apply Later Job ID 10137780 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Dec. 08, 2025Job Summary:
Perform workforce analysis, control and monitor labor spending and provide recommendations to senior management on frontline labor strategy that balance Guest, staff and financial needs.
Lead and conduct workforce-related projects, including developing workload study plan and tools, performing in field data collection, driving operational efficiency, conducting data modelling, analytics, and visualization to create innovative solutions for anticipating and responding promptly to dynamic business changes. The goal is to maximize company revenue by optimizing labor usage.
Generate workload to ensure frontline work schedules are met with approved plan and operation needs. Collaborate with cast scheduling team to provide labor projection enabling business decisions and operational adjustments promptly.
Job Requirements:
Bachelor’s degree in Industrial Engineering, Operations Management, Operations Research, Statistics, HR or Business Management
Min. of 3 years of working experience in resources planning and analysis in operation fields
Knowledge of Employment Ordinance and SAP or related financial systems
Proficient in Microsoft Office, in particular Excel, PowerPoint and Power Apps
Excellent quantitative and analytical skills, proactive and a good team player
Fluent in both English and Chinese
HKProfessional #LI-CL1
About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.