Guest Relations Host - Full Time (HKD$6,000 Special Welcome Reward)
Apply Now Apply Later Job ID 1144835BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Apr. 02, 2024Job Summary:
Hong Kong Disneyland Resort delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.
Interested in a career with a difference? Join us now!
Responsibilities:
- Handling Guests’ enquiries, requests and comments
- Achieve Disney service standard which beyond Guests’ expectation proactively
- Assist in group ticketing operations with cash handling duties
Basic Qualifications:
- Ability to speak fluent Cantonese, English and Putonghua. (Welcome Non-Chinese speaking candidates!)
- Ability to reflect a professional image while maintaining Guest privacy
- Ability to perform in a fast-paced and sometimes stressful working environment
- Willingness to work at different locations in the resort area, including outdoor locations
- Full-Time availability is required
Preferred Qualifications:
- Ability to speak other Foreign language(s)
- Formal qualifications from Hotel, Hospitality or Tourism Management related courses
Additional Information:
SCHEDULE AVAILABILITY Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Hongkong International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.