Hotel Front Desk Host - Full Time (HKD$3,000 Welcome Reward)
Apply Now Apply Later Job ID 900788BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Apr. 06, 2024Job Summary:
*Terms & Conditions to be applied
Front Desk Hosts are responsible for greeting Guests, checking them in and out of hotel rooms, and assisting Guests and enhancing their stay by providing information regarding Resort services, activities and surrounding areas as needed.
Responsibilities:
- Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction
- Assist Guests with questions about tickets, directions, event schedules, and other information regarding the Resort to help create a magical experience
- Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
Basic Qualifications:
- Must have solid guest service mindset when handling all guests’ transactions. Pleasant personality and strong customer focus is a must
- Good communication skills
Preferred Qualifications:
- Previous work experience in Hotel, Guest services, and tourism industry
Preferred Education
- Preferably with qualifications in Hotel, Hospitality or Tourism Management
Additional Information:
SCHEDULE AVAILABILITYOur Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.
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About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Hongkong International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.