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Assistant Store Manager-Full Time

Apply Now Apply Later Job ID 10074634 Location Livermore, California, United States Business Disney Store Date posted Mar. 21, 2024

Job Summary:

About the Role & Team

At Disney, we’re storytellers! We make the impossible, possible! The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance and protect these exciting experiences.

The Assistant Manager acts as a brand ambassador by consistently creating a Store environment that is engaging, entertaining, innovative, and magical while upholding the integrity of the Disney brand to ensure that our Guests have “The Best Retail Experience in the World”. This is achieved through providing outstanding Guest Experience, developing Cast Members, maintaining Store visual standards, and following well-established policies and procedures. This is a full-time, exempt position.

You will report to the Store Manager

This is a Full-Time role located outside of San Francisco, CA.

What You Will Do

  • Support the Disney Store Mission of “Creating Magical Moments for Guests of all Ages” through encouraging communication, integrity, and passion for the Brand

  • Coach and empower Cast Members to achieve maximum performance levels through daily feedback and performance management while upholding an environment that builds exceptional Guest Experiences. This is accomplished by fostering collaboration among Store, peers, and District partners.

  • Perform the Stage Manager role inspiring Cast to share knowledge, enthusiasm, and passion for the Disney brand with internal and external Guests.

  • Prioritize allocation of time and scheduling to champion and deliver the Disney experience for all Guests.

  • Build and maintain excellence in Store standards that uphold the Guests’ expectations in storytelling and visual standards.

  • Share ideas and collaborate with Store Manager to optimize innovative, high-quality product accessibility to meet Guests’ needs and partners in the selection, development, and retention of Cast Members.

  • Reward and recognize the team; celebrate the achievements of others.

  • Deliver operational excellence while controlling expenses (payroll, shrink, supplies, etc.) to positively impact Store’s profitability.

  • Ensure adherence to all Company policies and procedures to protect Company assets, and to comply with federal, state/provincial, and local laws

Required Qualifications & Skills

  • Excellent interpersonal and communication skills

  • Proven ability to manage multiple business priorities through time management, prioritization, and organizational skills

  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts

  • The job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder

  • Must maintain a professional appearance and carry out Disney Store guidelines

Preferred Qualifications

  • Three or more years of management experience in specialty retail in a leadership role

  • College Degree or equivalent experience


  • High School Diploma or equivalent

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at



The hiring range for this position in San Francisco, CA is $52,400 to $70,100 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Store:

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.

Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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