Analyst
Apply Now Apply Later Job ID 10106799 Location London, United Kingdom Business Disney Entertainment & ESPN Technology Date posted Jan. 07, 2025Job Summary:
This is a permanent position and requires you to be in the Hammersmith office 4 days per week.
About the Role & Team
This position sits within the Quality Management team who are responsible for driving quality management standards, metrics and processes across Content Operations in EMEA. This is a key initiative for the business and focuses on a data driven approach to monitoring, analysing and improving operational performance and quality of final content assets.
You will be the part of a lean team and will have responsibility over a suite of metrics that support our business. You will be accountable for the preparation and analysis of key metrics, as well as working with internal and external stakeholders to identify root causes and develop action plans. As part of continuous improvement, you will also own projects that will support identification of the ‘right’ metrics/processes to drive business improvement, and work alongside technical teams to develop the data and business solutions to support this.
What You Will Do
Ensure that data utilised in reporting is accurate and supports business needs
Responsible for analysis of metrics/large sets of data and identifying root causes and opportunities for improvement
Partner with internal and external stakeholders across the Content Operations team in evaluating outputs and developing improvement plans
Partner with internal teams to ensure we can capture data in systems and move away from manual tracking
Support in preparation of key reporting outputs (dashboards, presentations)
Collaborate with internal technology teams to develop solutions that support future metrics development and reporting capabilities including defining requirements and validating outputs
Own projects (or components of projects) that work towards improving overall business improvement
Required Qualifications & Skills
Experience in an analytical and/or a business analysis role
Proven experience in data analysis to drive business outcomes
Strong communication skills, both written and oral
High proficiency in MS Suite (Excel, PowerPoint, Word)
Ability to develop metrics/KPIs to support business performance
Demonstrable experience working effectively with both business and technical stakeholders
Presentation and influencing skills
Strong organisational, prioritisation skills
Team player
Critical thinking and problem solving
Attention to detail
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
About Disney Entertainment & ESPN Technology:
Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment & ESPN Technology.
The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.