Coordinator, Client Services
Apply Now Apply Later Job ID 10155901 Location London, United Kingdom Business Disney Entertainment and ESPN Product & Technology Date posted Jul. 23, 2026Job Summary:
About the Role & Team
Working in a team within Global Digital Studio Operations EMEA, the Client Services Coordinator is responsible for the efficient support of external and internal clients in their day-to-day requests and business requirements.
This individual will maintain status reports to monitor and track metrics information for client’s dashboards. Demonstrating excellent customer focus and communication skills, e ability to prioritise and remain calm under pressure is essential. The role requires strong time management and administrative skills, and a keen interest in new technologies.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. (DELETE IF REMOTE ROLE OR DIFFERENT WORKING PATTERN)
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
What You Will Do
Coordinate with the Content Localisation Management (CLM) on material requests for programming teams (descriptive metadata requests translations, etc).
Coordinates with the Content Operations Team on material status requests for programming and marketing teams.
Contribute to the team and collaborate on specific project and opportunities to improve workflows.
Provide support to the team management, including coaching the team, liaising with business stakeholders and organising budget approvals as required.
As required working with the project teams on UAT and workflows for WON CMS and any territories involved.
Managing various BOX folders and Distribution Lists relating to the role including uploading documents and granting user rights
Assist in the end-to-end delivery of marketing materials, and supplementary metadata to clients.
Provide support to the business and operational departments I the use of Disney and 3rd Party systems.
Required Qualifications & Skills
Proficient in following applications: Channel Management Systems preferably WhatsOn, Microsoft Excel, Microsoft Word, Microsoft Outlook
Working and communicating effectively with satellite teams
Experience in TV Distribution/Post Production required.
Experience of working with New Media clients and platforms.
Excellent administrative skills essential.
High level of computer literacy essential.
The Perks:
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Disney+ Subscription
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Disney Entertainment and ESPN Product & Technology:
At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.
Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment and ESPN Product & Technology.
The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.