Senior Executive Assistant, Disney Parks International

About the role

“We create happiness.” That’s our motto at Disney Experiences (DX). And it permeates everything we do.

At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

DX is the hub where Disney’s stories, characters, and franchises come to life.  Being a part of DX means being a part of a team where you help bring innovation to life through unsurpassed products, services, and most importantly remarkable experiences.

This position has overall responsibility to provide efficient executive assistant support for all aspects of the office of the President and Managing Director, Disney Parks International including other executives as communicated.

The Senior Executive Assistant will use business acumen and initiative to prioritise, plan, organise and anticipate requirements well in advance in assisting the President in their activities and the smooth running of the business with little direction.

What will you do

• Act as the primary contact for all incoming communication and ensure interactions are handled in a professional manner.

• Proactively manage the President’s complex calendar, coordinate meetings, and plan and execute travel arrangements, both in relationship to the President’s responsibilities for Disney Parks International, as well as her engagement in Disney's Commercial Inclusion Strategy focus. 

• Ensure daily prioritisation of communication, meetings, and action items in a fast-paced environment that requires working directly with senior executives, teams and external partners in the US, Asia and Europe. 

• Prepare executive level presentations, memos, letters, spreadsheets and other correspondence.

• Provide overall office administration and organisational task support, including screening and routing phone calls, maintaining filing systems, preparing expense reports, and processing workflow requirements through SAP/Concur.

• Manage all work with the highest degree of confidentiality – exercising discretion, judgment, and diplomacy.

• Display initiative, ingenuity, and constant communication as a consistent means of accomplishing these activities.

What will you bring

Experience

• Proven experience working in a global organization and ability to manage calendars, communication, and priorities across multiple time zones

• Extensive, proven administrative experience supporting C-Suite level executives in a corporate environment

• Ability to work autonomously and support an executive with frequent travel to Asia and Europe

• Experience working across multiple geographies, cultural sensitivity

Skills

• A strong internal customer service ethic and able to exude a high level of professionalism

• Strong business acumen which can be used to prioritise workload and utilised in good decision making under pressure

• Ability to recognise and safeguard confidential information in order to deal with it discreetly

• Demonstrated strong ability to be proactive and self-motivated and anticipate administrative needs

• Demonstrated exemplary planning and organization skills – able to set priorities, manage details and accurately follow through to meet all deadlines

• Demonstrated ability to prioritize multiple tasks, meet deadlines, manage competing demands, and change course of action quickly in a fast-paced environment

• Ability to build strong relationships across the segment and enterprise that help drive efficiency in managing scheduling issues, problem solving, and creating positive outcomes

• Ability to communicate efficiently and effectively through demonstrated strong verbal, written and interpersonal skills

• Ability and eagerness to learn the substance of the work in which the President is involved, in order to be an effective facilitator within the business unit

Technical Skills

• Demonstrated computer proficiency within a Windows environment, including Word, Excel, PowerPoint, Outlook, and SAP/Concur; as well as the ability to learn new technologies and applications for MAC, iPhone and iPad.

• Proven experience with Video TeleConferencing (VTC) and Telepresence equipment and applications (Microsoft Teams and Zoom)

Preferred Qualifications

• Experience working in or with business units located in Asia and Europe strongly preferred

• Fluency in Mandarin and/or Cantonese, and/or French beneficial

What you need to know

• Flexible hours may be required to meet the business needs, including flexibility for working hours in the evenings to accommodate different time zones in Asia and Europe

• Flexibility for frequent UK, European or international travel may be required

• Contribution to ad-hoc projects as the business requires