Coordinator, Platform Distribution Operations

Coordinator, Platform Distribution Operations

Platform Distribution Operations provides operational and technical expertise, monetization support, product strategy, product implementation, direction and strategic guidance and project management for all of Platform Distribution including theatrical, linear networks, AVOD/SVOD, transactional, airlines, audio, FAST, news aggregators, syndication and direct-to-consumer products. Platform Distribution Operations collaborates with, influences and directs prioritization of work with Technology, Disney Streaming, Studio Operations, Broadcast Operations, ESPN and WDTV Programming and Production, ESPN and WDTV Legal, Accounting, Finance, Research and Marketing and Disney Ad Sales and with external distribution partners, sports league partners, software and hardware vendors, content delivery service providers and consultants. 

Providing pre-sale and sales support, post-sale execution, and partner management, this role will assist the various teams within Platform Distribution Operations including Technical Negotiations, Data and Advertising, Network Management and Rights Management with day-to-day business needs. The Platform Distribution Operations Coordinator will support multiple initiatives simultaneously that will drive process improvement and integration for content distribution across various lines of business.  This role will collaborate closely with Platform Distribution Sales, Technology, Disney Streaming, and other technology and operations teams within TWDC, as well as external distribution partners, software and hardware vendors, content delivery service providers and consultants to facilitate relationship management, new product deployment, platform launches, and system requests, including new functionality, escalations, and enhancements.

Responsibilities:

• Collaborate with business stakeholders and various technology and operations teams to project manage multiple operational initiatives simultaneously, including creating project roadmaps, informing timelines, identifying key milestones, status updates and maintaining consistent data

• Participate in the launch of new distribution partners and new content to existing partners to support distribution and revenue growth

• Work closely with team members to fulfill and monitor contractual obligations regarding the technical aspects of delivery, data, measurement, advertising with our distribution partners

• Support the process for content delivery of linear networks, FAST channels and audio

• Maintain and organize documentation and internal databases (e.g., project trackers, reporting maintenance, delivery specs, data, managing boilerplate documents and contractual language)

• Curate business specific information on B2B proprietary websites (e.g., Affiliate Zone) and perform system admin duties as needed

• Collaborate with various teams including sales, finance, research and others to support monetization (e.g., forecasting, revenue analysis) and inform technology roadmaps

• Receive and review reporting from partner data feeds or internal measurement reports

• Support the distribution sales teams in deal negotiations by providing subject matter expertise related to delivery, advertising, data and/or measurement

• Coordinate initial deal renewal questionnaire process and support the review of contractual language

• Support and assist with Rights Management related tasks and initiatives (e.g., confirming distribution and music rights for various first and third-party platforms)

• Assist the team in the development of presentations, training materials, and reports

• Attend team meetings and summarize key topics and action items

• Create and build relationships with counterparts across TWDC in sales, operations, production, digital media, legal, accounting, etc. and externally with distributors, business partners, vendors, and technology developers to aid in self-learning, support job functions, and to advance the goals of Platform Distribution

Required experience:

• Excellent inter-personal, organizational, presentation, writing, relationship building, collaboration, negotiation, customer service and computer skills (Word/Excel/Outlook/PowerPoint) required

• Ability to manage and properly prioritize numerous near-term projects while also setting a strong foundation for accomplishing medium/long term efforts

• Strong attention to detail and accountability

• Able to see tasks through to completion with minimal guidance

• Bachelor’s Degree required

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The hiring range for this position in NYC, NY is $55,200 - $75,900 per year. The hiring range for this position in Bristol, CT is $52,700 - $72,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.