Senior Specialist Marketing Operations
Apply Now Apply Later Job ID 10116710 Location New York, New York, United States Business ESPN Date posted Apr. 23, 2025Job Summary:
The Senior Specialist Marketing Operations will be responsible for managing transactional subscriber communications related to a variety of messages that need to be sent legally across email and in-app. This includes changes to price, terms of service, billing failures and other critical updates. The ideal candidate will have a strong background working and learning CMS environments and can work closely across teams to deliver timely build. This role reports into the Sr. Director Product marketing. This role is based in New York, NY.
Responsibilities:
- Build and manage transactional communication templates across email and in-app, including changes to price, terms of service, building failures and other critical updates.
- Collaborate with cross-functional teams, including marketing, product and more to ensure seamless execution of communication plans.
- Analyze and interpret data to measure the effectiveness of executions and make data-driven recommendations for improvement.
- Work across technical teams for UMP and Cannonball.
- Ability to set up and run tests to deliver on KPIs and goals.
- Ensure all communications are compliant with legal and regulatory requirements.
- Create and maintain a content calendar for transactional communications to ensure timely and accurate delivery of updates.
- Stay up to date with industry trends and best practices to continuously improve communication strategies.
- This role may be required to take on additional tasks and responsibilities which include optimizing our Marketing Landing Pages (MLP’s), SEO, and testing projects.
Required Qualifications:
- Minimum of 4 years of experience in operations, technical or product marketing roles
- Proven track record of developing and executing successful marketing strategies that drive business growth.
- Strong analytical skills, with the ability to interpret data and translate insights into actionable strategies.
- Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
- Passion for innovation and a commitment to staying ahead of industry trends and best practices.
Required Education:
- Bachelor's degree in Marketing, Communications, Business or a related field
#ESPNMedia
The hiring range for this position in New York, NY is $108,500.00 to $145,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About ESPN:
Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with ESPN Sales & Marketing, Inc., which is part of a business we call ESPN.
ESPN Sales & Marketing, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.