Specialist, Client Services
Apply Now Apply Later Job ID 10155624 Location New York, New York, United States Business The Walt Disney Company (Corporate) Date posted Jul. 24, 2026Job Summary:
The Client Services team is responsible for day to day operations and management of leased and owned facilities, ensuring business is conducted in a clean, safe and efficient work environment and that the value of the Company’s physical assets is protected and enhanced.
Required Responsibilities
- Support the Manager, Client Services with a primary focus on food and beverage operations across onsite cafés and service areas.
- Serve as a key liaison between internal stakeholders and food service vendors, including Starbucks, to support daily operations, administrative needs, and kitchen maintenance/repair coordination.
- Supervisor must have experience with subsidy review, budget management, and forecasting
- Maintain an active onsite presence to oversee café operations (e.g., Hyperion Café and Starbucks), including monitoring customer flow, queue management, seating availability, and overall cleanliness to enhance the employee experience.
- Act as a primary point of contact for food and beverage vendors, ensuring alignment with service standards, operational expectations, and client goals.
- Monitor and evaluate vendor performance, including food quality, presentation, service delivery, and adherence to health, safety, and company compliance standards.
- Partner with vendors to review and optimize menu offerings based on employee feedback, dietary preferences, and seasonal trends.
- Address and resolve employee and client feedback related to café services in a timely and effective manner.
- Track and report on café performance metrics, identifying trends and opportunities for operational improvements.
- Oversee sustainability and compliance initiatives of food and beverage operations, including gathering required reporting data and coordinating with West Coast partners to ensure accurate café performance and compliance tracking.
- Coordinate with third-party vendors to support operational needs, ensuring adherence to company standards and regulatory requirements.
- Manage Tenant Services programs related to workplace cafés, including coffee and water service operations, equipment repair and maintenance tracking, and ensuring appropriate signage and communication are in place
Required Education
- Bachelor’s degree in Hospitality Management/ Food & Beverage operations (or related field) or 2+ years of relevant experience
Required Experience
- 2+ years experience supporting food and beverage operations/ workplace hospitality
- Experience tracking budgets and knowledge of subsidy reporting
- Experience with MS Outlook, Word, Excel, and PowerPoint
- Knowledge of health, safety, and sanitation regulations applicable to food service operations.
- Food safety, handling and quality management certifications (ex. HACCP, ServSafe, etc.)
The hiring range for this position in New York is $75,500.00-$101,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About The Walt Disney Company (Corporate):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.