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Resort Bell Services Dispatcher - Part Time, WDW

Apply Now Apply Later Job ID 1232412BR Location Orlando, Florida, United States / Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Oct. 02, 2024

Job Summary:

Would you like to be the first Cast Member a Guest sees when they arrive to the Walt Disney World Resort? Disney Bell Services Dispatch Cast Members are given the challenge to anticipate each Guests' arrival, help with the loading and unloading of their bags, assign tasks to the Bellperson, and store and tag luggage and/or groceries. If you would like to work as a team with the Concierge and Bellperson Cast Members to provide a magnificent, positive and flawless Guest Check-in process, apply today!

The pay rate for this role in Florida is $17.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities:

  • We engage with Guests by recognizing and greeting them, addressing needs, answering questions, giving directions, and providing other information
  • We develop relationships with Guest and Cast Members from all lines of business to provide excellent service
  • We advise and assign tasks to Bellperson Cast Members via computer and or handheld device
  • Answer incoming calls and provide requested information that may include questions about the luggage process
  • Maintain Guest confidentially
  • Operate passenger vans, cars and pargos to transport Guests and luggage across The Walt Disney World Resort
  • We maintain luggage equipment and luggage room
  • Log, tag and store luggage in luggage room and issue Guests’ receipts. To include but not be limited to handling Food & Beverage items (including alcohol) and strollers/ECV’s from 3rd party vendors
  • Assist Guests with transportation arrangements
  • Maintain the flow of traffic within the Porte Cochère and luggage areas

Basic Qualifications:

  • Must have a valid Florida Driver's License
  • Must have knowledge of routes and roadways to destinations within the Theme Parks, Water Parks, Resorts, and Disney Springs
  • Display clear and concise verbal and written messages that facilitate a mutual understanding with Guests and fellow Cast Members
  • Proficient with Smart Phone device and radios
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required, as well as handling cleaning chemicals and supplies
  • Prolonged standing during peak operational hours to include indoor and outdoor settings
  • Physical role requiring heavy lifting of luggage up to 50 pounds or more, pushing, pulling, bending, twisting, and kneeling

Preferred Qualifications:

  • One (1) year of Disney Guest Facing role or related experience
  • Bilingual

Additional Information:

SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

KEYWORD: WDWCasting WDW: Walt Disney World Casting Hourly Jobs

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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