Lead Coordinator
Apply Now Apply Later Job ID 10105063 Location The Woodlands, Texas, United States Business The Walt Disney Company (Corporate) Date posted Nov. 07, 2024Job Summary:
Department/Group Description:
Responsible for day-to-day facilities and operations management of owned and leased facilities to ensure business is conducted in a clean, safe, and efficient work environment and that the value of Company physical assets is protected and enhanced.
Responsibilities of the Role:
- Provide support of key areas of service in San Antonio and Woodlands TX( the position will be based in the Woodlands, TX):
- Move and Furniture Services, including Office Relocations & Logistics
- Tenant Services (i.e. coffee and water)
- On Property Event Support / Conference Room Planning
- Request PO’s & partner with Controls to ensure timely payment to vendors
- Provide support for the shipping/receiving/mail services
- Manage vending machines/café kitchen areas/ exterior areas for cleaning
- Oversee Service Agreements and Contracts issued to Vendors. Liaise with Property Management and third party vendors, when appropriate, for building engineering needs and repairs, badge reader access rights, communications, janitorial, etc.
- Partnership with CRE peers to level-set and practice standard process and protocol for all services
- Communicate consistently and regularly with specific assigned BU locations to stay current with their move planning, furniture, and tenant service needs; advise manager and support service teams of upcoming changes and/or requests
- Open to travel between Woodlands and San Antonio, TX, as needed
- Develop with manager applicable cost estimates for project work requests including protocol for walking jobs with team and requestors
- Use Service Now, work order system to track client services tickets and maintain SLA’s
- Represent overall CRE Client services in a professional manner in all interaction with BU requestors as you learn and determine their specific needs
- Work effectively in a team environment maintaining a self-directed and resourceful approach to accomplishing responsibilities and assignments, manage “up” to keep the lines of communication open and transparent
- Work effectively with your peers to mimic and follow the established processes and protocols maintaining use of established standards at all times unless specifically called out for exception
- Proactively approach the defined scheduling process to adhere to consistent practice; provide insight and strategic thinking to recommend enhancements
- Elevate to manager in timely manner any risks, issues, or concerns that may impact financial results or vendor relationships and propose methods of resolution
- Document and track all feedback from BUs, both positive and negative, for discussion with management and team
- Participate in all other duties that may be assigned
Minimum Hiring Requirements:
- High school diploma
- 2 years experience in facilities or operations
- Microsoft Office Basic Programs
- Database management
- Project management experience
- Space planning experience
- Technical aptitude
Preferred Hiring Requirements:
- 5 years experience in facilities or operations
- Intermediate or better knowledge of Excel
- SAP Casual Buyer
- SharePoint knowledge
Other key skills:
- Possess strong verbal and written communication skills
- Ability to multi-task
- Detail oriented
- Strong customer service skills
- Flexibility with working with all employee levels
- Strong creative problem solving skills
About The Walt Disney Company (Corporate):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Streaming Technology LLC, which is part of a business we call The Walt Disney Company (Corporate).
Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.