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Engineering Svcs Mgr

Apply Now Apply Later Job ID 10109979 Location Anaheim, California, United States Business Disneyland Resort Date posted Jan. 06, 2025

Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX) . At Disney, you’ll help inspire magic by enabling our teams to push the limits of entertainment and create innovative built environments

Job Summary

You will provide leadership to the union hourly and support Cast assigned to the department's 1st shift operations within Facilities and Operations Services (FOS) at the Disneyland Resort. You will lead the fabrication and sustainment of multiple Resort assets. You will be based out of the Cerritos St. Warehouse (located in Anaheim) but will travel to the Resort daily to lead field operations.

You will report to an Area Manager of Facilities and Operations Services (FOS)

Responsibilities/You Will

  • Champion an inclusive and welcoming atmosphere of teamwork for us
  • Project a positive image, while ensuring a culture of fairness and accountability
  • Develop and implement safety strategies that continue to improve the safety of guests and cast
  • Promote a culture of safety by addressing concerns and thoroughly investigating every injury or near miss
  • Provide authentic and conscientious leadership, while acknowledging the fundamental need to serve, supporting Cast Members
  • Ensure operational readiness by developing and leading maintenance plans that are guided by increasing asset lifecycle and show quality.
  • Communicate and model organizational vision/goals to your team
  • Provide regular feedback to Cast Members to improve skills and performance
  • Identify, leverage, and use FOS/technical partners
  • Well-defined tactics to meet dynamic goals within set timelines.
  • Hold teams accountable for performance and ensure that the product not only goes above and beyond but also aligns with the organizational vision
  • Translate reports and data in a way that allows Cast Members to absorb the information, and improve performance
  • Work toward continuous improvement, driving strategic measures to improve guest experience, cast support, and operational/equipment efficiency
  • Understand the Craft Maintenance Council contract and administer the guidelines

Technical skills

  • Lead projects including, scope development, budgeting, resource management, scheduling, and communication
  • Demonstrate technical skills in applicable areas and improve technical proficiencies in areas that are not a strength
  • Demonstrate technical proficiency with our safety programs and policies
  • Inspect the quality of completed projects and reconcile them to job plans
  • Proficient in standard office software programs and mobile electronic devices
  • Seek solutions to technical challenges. Be curious, don't confuse speed bumps for roadblocks, and always dig beyond the easy answer

Relationships

  • Honor your commitments
  • Give realistic dates for deliverables
  • Cultivate relationships within FOS, partners, and clients to improve team goals
  • Maintain a positive relationship with union representatives

Basic Qualifications/You Will Have

  • Shown business and technical skills
  • Comfort with understanding and conveying written and verbal data and analysis to partners at all levels
  • Present quantitative analysis with qualitative insight into compelling recommendations in a concise story
  • Establish a vision for your team that cultivates innovation, along with continuous improvement
  • Experience successful team building
  • Understanding of how to consolidate multiple sources of information/analyses into a cohesive story and recommendation
  • Willing to work evenings, holidays, weekends, and varying shifts including 3rd shift and working extended hours to complete time-sensitive tasks

Preferred Qualifications

  • 5 or more years of leadership and technical experience in a related field
  • Knowledge in the Custom Sign Industry with the focus on creating new and maintaining existing show quality signs. Applicant should have a good understanding of maintaining lettering, striping and graphics for the Resort.
  • Knowledge of coatings, latex, oil and enamel, stains, primers, and patching compounds. Knowledge in surface prep for painting (sanding, scraping, cleaning, patching, and caulking) and a basic understanding of the use of craft tools (brushes, rollers, mixers, spray equipment, sanders, ladders, etc.)
  • Knowledge of the Plastering Industry, flatwork concrete, masonry work, mold model making, and fiberglass lay-up.
  • Basic knowledge of mill operation/general carpentry work and an understanding of tools, materials, and methods used in the craft

Required Education

  • High School degree or Equivalent

Preferred Education

  • BS degree in a technical field of study

The hiring range for this position in California is $107,500.00-$126,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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