Logistics Specialist
Apply Now Apply Later Job ID 10106616 Location Celebration, Florida, United States Business Disney Experiences Date posted Dec. 03, 2024Job Summary:
Job Summary:
Logistics Specialists are part of a global team that manages logistics processes to deliver product to the right place, at the right time, at the lowest possible cost that meets service policy commitments. There are four areas that an employee at any given time can be performing their role, with increasing scope of volumes: shipment management, freight audit/ allocation/claims and payment and OLIVER system help desk.
Responsibilities:
Shipment Management:
Utilize OLIVER bulk planning functionality and review demand/flow recommendations and execute shipment tendering and carrier selections that meets customer service requirements at lowest possible cost.
Execute shipments by coordinating with external supply chain partners; suppliers, carriers, and third party consolidators.
Hold supply chain partners accountable to day to-day performance objectives.
Complete shipment issue resolution with internal clients to meet inventory demand.
Improve transit time by ensuring freight delays are recognized and resolved.
Reporting, Analytics & Models:
Speak to client and supply chain partner dashboards and scorecards. Be aware of the services required to meet specific metrics and drive service to improve the metrics.
Input, maintain and validate OLIVER master data tables including partner master setup, rates, equipment, warehouse appointment scheduling constraints, locations, etc.
Validate and update shipment ETAs to final destinations; ensuring clients have most up to date and accurate information.
Maintain models and tools to support client flow and spend management decisions including estimated landing factors, air freight estimating tools, manufacturer routing guides and transit tables.
Freight Audit, Allocation & Payment:
Receive all supply chain partner invoicing for supply chain fees (duty, freight, customs brokerage, consolidation, etc) and execute the audit, allocation of fees to each client.
Field partner inquiries on account statement and status.
Field client escalations of shipment issues after delivery.
Manage disposition instructions and execution of claims filing and collections with supply chain partners.
OLIVER System Help Desk:
Execute user enablement and user training.
Support call center that manage systems support resolution of trouble tickets opened by system users.
Create and maintain user training manuals.
Basic Qualifications:
3 years’ experience in logistics/finance related position
Microsoft office – Excel, Outlook, PowerPoint
Working ERP knowledge – e.g. DBS, SAP, Island Pacific, ORACLE
Working TMS knowledge – e.g. ORACLE OTM, Red Prairie, etc
Required Education:
Bachelor’s Degree in Supply Chain Management or Logistics or Finance
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Experiences.
Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.