Associate Manager, Learning & Development
Apply Now Apply Later Job ID 10156737 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jul. 29, 2026Job Summary:
The Assistant Manager, Learning & Development plays a key role in creating learning experiences that help Cast Members and leaders perform, grow, and deliver magical guest experiences. The role works independently to design, facilitate, and improve learning programs that are relevant, scalable, and aligned with operational needs.
Key Responsibilities
Design, develop, and facilitate leadership, talent development, and learning programs in in-person, virtual, and self-directed formats.
Consult with HR and business stakeholders to understand needs, recommend solutions, and align learning with segment and enterprise priorities.
Manage small to mid-sized learning projects, including planning, timelines, communications, and coordination of resources.
Use AI, digital tools, and new technologies to improve engagement, accessibility, and scalability of learning programs.
Evaluate programs using data and feedback, summarize insights, and recommend improvements.
Build strong stakeholder relationships through clear communication, expectation setting, and alignment with operational goals.
Manage workload independently in a fast-paced environment, balancing problem-solving with hands-on delivery.
Required Qualifications
Strong experience designing and facilitating leadership, talent development, and learning programs.
Ability to apply AI, digital tools, and new technology to enhance learning solutions.
Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders.
Effective consulting, communication, influencing, and stakeholder management skills.
Collaborative team player who can also work independently with minimal guidance.
Ability to solve complex problems and communicate difficult or sensitive topics clearly.
Excellent facilitation, presentation, and communication skills across different audiences and formats.
Bachelor's degree or above in a relevant field.
8+ years of experience in learning and development, leadership development, organizational development, performance consulting, or a related field.
Preferred Qualifications
Experience in learning, development, or talent management within a large, complex, or global organization, preferably in hospitality, travel, or entertainment.
Knowledge of adult learning theory, instructional design, and blended learning approaches.
Experience using learning or talent management systems and collaboration tools such as Microsoft 365 or SharePoint.
HKProfessional #LI-CL1
About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.