Cast Scheduler (Contract end at 31 Jan 2026)
Apply Now Apply Later Job ID 10107505 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Nov. 28, 2024Job Summary:
Cast Scheduler will produce and maintain effective working schedules according to pre-determined labor plans, monitor compliance of labor policies and scheduling guidelines, and assign appropriate frontline workforce to deliver smooth operations and create a great guest/client experience.
Job Responsibilities:
Produce & amend rosters for frontline Cast Members based on business demands and ad-hoc changes.
Plan & configure scheduling setting in system to optimize the schedule to balance the needs between cast, operations and company.
Provide labor reports and scheduling related information to LOBs and partners on a regular basis.
Work closely with clients to identify and support scheduling best practices ensuring consistent application of company policy and procedure.
Requirements:
Bachelor degree in Business Management, Finance, Human Resources or related disciplines.
Knowledge in frontline operations is preferred.
Minimum of 1-year relevant work experience, experience in labor scheduling is preferred.
Ability to work in fast-paced environment with tight deadlines.
Strong communication, interpersonal, influencing and negotiation skills.
Self-directed, self-starter, detail-oriented and team player.
Proficient in MS office applications. Proficient in SAP is a plus.
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About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.